This was our first time staying here. We live in Viroqua and frequent the casino in BRF and were not able to get a room at the casino. We stayed in a queen room. It was very small. The bathroom didn't have any heat ducts and was adjacent to the outside wall. There is a heat lamp but the bulbs were replaced with non-heating bulbs, It was freezing cold as it was 9 degrees outside.
We had luck at the casino so we decided to stay a second night. The clerk told us our card was rejected. We called the bank and they had no problem. We walked across the lobby to the ATM and got cash from the same card without error. Chalk it up to incompetence.
On the bright side this hotel is very reasonably priced. There is a great breakfast included. The hot tub and pool were very nice.
We will stay here again but get a King room for $10.00 more. They are much larger.
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- Also Known As:
- Best Western Arrowhead Hotel Black River Falls
- Best Western Black River Falls
- Black River Falls Best Western