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“Inexpensive Getaway” 4 of 5 bubbles
Review of Ho-Chunk Gaming Black River Falls Hotel

Ho-Chunk Gaming Black River Falls Hotel
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Ho-Chunk Gaming Black River Falls Hotel
Marshall, Wisconsin
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Inexpensive Getaway”
4 of 5 bubbles Reviewed July 13, 2012

Hubby and I stayed 1 week here to celebrate our 12th wedding anniversary. The prices were very good, the room was very comfortable. The buffets were very good, and the food prices were exceptionally low for the amount and quality of food that we received. We got lots of freebies from food to gambling. The only downer for us was that the pool was out of order that whole week. We do enjoy spending time in the swimming pools so we were very dissapointed and not offered any compensation for this inconvenience.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Candace S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tris H, Public Relations Manager at Ho-Chunk Gaming Black River Falls Hotel, responded to this review, July 31, 2012
Hello Candace!
Thank you for your recent review of Ho-Chunk Gaming Black River Falls! We are glad that you enjoyed your stay and hope you come back soon to visit us! We do apologize about the pool being out of service during the week you were here and that the Hotel wasn't able to compensate you in some way, this information will be passed along to the Hotel Management and hopefully will be a good tool for them to use in the future! I see you were here back in November, since then, the Hotel has replaced all the beds in every room and more renovations will be taking place throughout the rest of the year to make the Hotel even more attractive and comfortable for our guests.
Again, thank you for your kind words and we look forward to having you and your family/friends come back and visit us!
Sincerely,
Tris Harris, HCG-BRF
Sr. Mgr. of Public Relations
1-800-657-4621 ext 4112
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

55 reviews from our community

Traveler rating
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    4
See reviews for
11
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5
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Elkhart, Indiana
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed April 28, 2012

Traveling to Northern Minnesota every year from Indiana this is the half way point. We have been overnighting there gong and coming back. One such trip even paid for the whole vacation with the winning at the casino.

  • Stayed June 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank INBwana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tris H, Public Relations Manager at Ho-Chunk Gaming Black River Falls Hotel, responded to this review, April 30, 2012
Ho-Chunk Gaming-Black River Falls staff would like to thank you so much for the kind words in your review of our facility! We are very pleased that you enjoyed your stay and that you specifically stay here when traveling through our area! We invite you to check out our Facebook page and "like" it so that you can stay up-to-date on all of our promotions and events. Feel free to contact us at any time at 1-800-657-4621, our Guest Services booth extension is 4019. We look forward to your next visit and if you have any suggestions for us, please email us at hcgbrfmarketingdepartment@ho-chunk.com.
Have a wonderful day!
Sincerely,
Tris Harris HCG-BRF/Tomah Sr. Manager of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, Wisconsin
Level Contributor
65 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed March 21, 2012

The room was clean but really needs updating/ redecorating. The very old TV fluttered on some channels - and channel selection was very limited. The bathroom is small with a tiny pedestal sink.
The hotel adjoins a small very smoky casino with a variety of old and new games.
The fast food outlet has the most awesome bread sticks- worth a trip just for them!

  • Stayed March 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank grannymaryp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tosa, wi
Level Contributor
95 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed December 15, 2011

I have been here three times. Each time it is the first weekend in June. I will review both the casino and the hotel.

Casino:
This is your typical Ho-Chunk casino. Bingo Hall, assorted slots, snack bar, buffet and bar. There is a small no smoking section by the hotel entrance. It is clean and not smokey. They do offer free alcoholic beverages to those who are gambling. The staff is friendly. We have won a decent amount on each visit.

Hotel:
This three story hotel is not a 4 star by any means. The front desk staff always friendly and helpful. The lobby is small, but has a free non-alcoholic beverage bar. The rooms are spacious and always clean. The decor is pretty much American Indian. Beds and pillows are comfortable.

This is a decent place to play and stay if you are in the area. They have a "Stay and Play" package that gives you $10 of free play per adult plus discounts off their food. If you get a Rewards Card, you receive an additional 10% off the room. You can always pick that up at the rewards desk right before you check in.

  • Stayed June 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank LA t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed November 21, 2011

I am always amazed at the lack of customer service in highly competitive fields. I could just as easily loose my money in Minnesota. I like a little variety and stopped at Majestic Pines Casino and then over to the (attached) hotel. To the Desk Clerk - I am so sorry I took you away from what you were doing (reading), made you stand up and actually forced you to say a few words. I suppose you were mad that your co-worker didn't get up from what she was doing (reading) to take care of me. Oh those pesky customers. Sad thing is that HoChunk Casino in Baraboo (same tribe as Majestic Pines) has worse front desk, bell hop and valet parking employees than Majestic Pines. I would think you would want your best employees to make a first impression than ones that resent working. What a shame. When I left in the morning there was an employee at the casino (I wish I would have gotten his name) that was genuinely happy to do his job, opened the door for me, wished me good luck and to have a pleasant day. How refreshing.

  • Stayed November 2011, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank thumper1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Black River Falls hotels

Da UP of Michigan
Level Contributor
80 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed August 14, 2011

The finest casino/hotel we've been to in the midwest! Casino is just big enough, no problem finding your way to a bathroom or to one of
their excellent restaurants! The main restaurant has a daily buffet, which is the largest and best tasting one we've ever been to! The other is a deli kind of set-up, but you can order anything from an ice cream cone to pancakes! Very cheap, and again very good service. The motel rooms are clean and comfortable. Check in and out was a breeze! Everyone we dealt with was friendly as well. We will be heading back here as soon as we have another long weekend!

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank johnsdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 29, 2010

We were greeted by friendly front desk staff. We went to this hotel because my boyfriend received an offer in the mail we couldn't resist - free hotel room, free dinner buffet, and $50 each to gamble with. Couldn't pass this up. The room was fine, very clean. No frig or microwave but we didn't need it. Nice pool and hot tub which we used twice. Meal in the buffet was very good. Only negative thing we can say is only one blackjack table was open, no polker tables which is what my boyfriend wanted to play. They said there were not enough people there to open a table up. He ended up playing blackjack which is not his favorite. But all in all it was a fun time and great for a one night getaway.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank retired200928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ho-Chunk Gaming Black River Falls Hotel

Property: Ho-Chunk Gaming Black River Falls Hotel
Address: W 9010 Highway 54 East, Black River Falls, WI 54615
Location: United States > Wisconsin > Black River Falls
Amenities:
Bar / Lounge Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Black River Falls
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
Ho-Chunk Gaming Black River Falls-Bingo, Casino and Hotel is located in Central Wisconsin and is a multi-faceted entertainment destination! Along with a 60 room hotel, we also have a 480 seat Bingo Hall that runs bingo 6 days a week. We have 3800 sq. feet of gaming floor that includes the Bingo Hall. Our Slot Machines are a mixture of games which are old styled reel games, video games and very new interactive games with a total of 630 slot machines. Our Table Games have a mixture of Black Jack, 3 card poker, Roulette and the new iTable Ultimate Texas Hold'em which are open from 10:00a-2:00a S-Th and 10:00a-4:00a Fri & Sat. We have 2 places to enjoy a great meal, our Majestic Pines Buffet with a Fri night Crab leg and Prime Rib buffet, a Sat night Seafood Buffet and a Sun morning brunch from 9:00a-2:00p. There's a Cafe with a wide variety-you're sure to find something you've been wanting to eat! We also have the Poker bar at the far end of the Casino floor with daily drink specials served by the friendliest bartenders around! ... more   less 

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