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Comfort Inn & Suites Black River Falls
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Reviews (156)
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75
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All reviewswafflesroom was cleanfront deskpool areafridge and microwaverecently stayed hereatv trailsnicest hotelhot tubfree breakfastnext morningwould stay here againjacuzzi suiteextra towelslight sleeperbed and pillowscheck in was easy
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87 - 92 of 156 reviews
Reviewed December 29, 2013

Stayed in a poolside room on the way to celebrate the holidays. The room was clean and the staff was wonderful and friendly. Could use some updates but other than that everything was great. Continental breakfast in the morning was good. Foods offered were make your own waffles ( Maple cinnamon was one of the batters) biscuits and gravy, scrambled eggs, different cereals, bagel or toast and some fruit items. Pool was great especially for the grandkids! Hotel is very conveniently located.

Room Tip: The rooms next to the pool are great and very reasonable.
  • Stayed: December 2013, traveled with family
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Thank sherrb37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this reviewResponded December 31, 2013

Dear Sherrb37,
Thank you for choosing Comfort Inn & Suites of Black River Falls! My staff and I are so very glad you enjoyed your stay! The new Maple Cinnamon waffles have been a big hit with many of our guests! And the kiddie pool is always a favorite with the little ones!
We are excited to announce that we have all new furnishings ordered to give us an updated modern look and are anxiously awaiting delivery! Then as soon as Spring arrives, the whole outside of the building will get a fresh coat of paint as well! The new colors will be bright and cheery!
We hope you will come visit us again to see the new look and enjoy the pool with your grandkids!
Safe Travels and Happy New Year to you and yours!
Tamra Soto/GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

We were traveling home for Christmas and had car trouble. We were fortunate enough to make it to the Comfort Inn. They gave us a discounted rate and immediately got in contact with a local mechanic in an effort to assist us. The service and kindness was greatly appreciated. The room was very nice as well. Highly recommended! Free breakfast was very good too.

  • Stayed: December 2013, traveled with family
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Thank heidi53029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this reviewResponded December 23, 2013

Dear Heidi,
Thank you for the nice review. We understand an unfortunate vehicle breakdown can be so stressful and we are so glad we were able to make your day a bit easier. We hope to see you again, under more favorable circumstances, and look forward to providing you with our exceptional service and accomodations once again!
Merry Christmas & Happy New Year to you and your family!
Kind Regards,
Tamra Soto/GM

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Reviewed December 1, 2013

We have stayed at this hotel for many years and have used its party rooms several times for family gatherings. The staff is always friendly, considerate, and helpful. Everyone enjoys the pool area and the breakfasts provided for guests.

  • Stayed: November 2013, traveled with family
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1  Thank Nancy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this reviewResponded December 3, 2013

Dear Nancy!
It was so wonderful to see you and the family again! Your little one helping decorate the lobby for Christmas was priceless! We will all remember this Thanksgiving fondly!! We look forward to seeing everyone at Christmas!
Safe Travels and Happy Holidays!
Tamra Soto/GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

Had a short but great evening here. Got in late with no reservation. Desk staff quickly had us checked in and to our rooms. Hot water for some beverages was nice. Bed was comfortable. Only issue, something I have with most hotels, is the comforter on the beds. Always get to warm with them. Always find a way to make it work. Room was clean. Breakfast the next morning was fine, good selection. Left refreshed and ready to stop here again.

  • Stayed: October 2013, traveled on business
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Thank Glenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this reviewResponded November 26, 2013

Dear Glenn M,
Thank you for the nice review! We are all thrilled that you enjoyed your short stay with us! I can understand where the down comforters can get quite warm. Sometimes hotels do have thinner blankets available upon request, which we do. So the next time you stay with us just ask and we will be more than happy to provide one for your comfort!!
Thank you again for the nice comments and we wish you Happy and Safe Holiday Travels!
Tamra Soto/GM

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Reviewed November 24, 2013

i've been coming to this hotel for many years now. typically in spring time for turkey hunting and november for the deer gun season. the rooms are always clean and the hotel staff is always willing to work with you. the breakfast is better than average, we love it. the pool area is also a plus, my grandson and i always take a swim. the Comfort Inn in Black River Falls will always be my first choice.

  • Stayed: April 2013, traveled with family
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Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TSoto, General Manager at Comfort Inn & Suites Black River Falls, responded to this reviewResponded November 26, 2013

Dear Mark M,
Thank you for being our guest during your recent deer hunting trip to Black River Falls! We are so happy to hear you and your grandson enjoy staying with us! We hope to see you again soon! Good Luck Hunting and Safe Travels!
Tamra Soto/GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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