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“Stay away!” 1 of 5 bubbles
Review of Bonzos

Bonzos
Ranked #45 of 66 Restaurants in Baraboo
Cuisines: American, Bar, Pub
Dining options: Dinner, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Restaurant details
Dining options: Dinner, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
Mesa, Arizona
Level Contributor
86 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 90 helpful votes
“Stay away!”
1 of 5 bubbles Reviewed July 24, 2012

The "caesar" salad consisted on shredded iceberg lettuce, tomatoes, and olives - when we mentioned how strange it was they didn't charge us and offered to fix something else. The fried chicken gave my husband a stomach ache later that night. The server was pleasant and service was fast. We ate early and we did notice that the restaurant was empty by 7. Luckily the hotel serves breakfast and doesn't make you go to the restaurant!

Visited July 2012
Helpful?
Thank MarianReader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erik h, Manager at Bonzos, responded to this review, August 13, 2012
First off please allow me to appoligize for your dinner expierience with us, it is always our intention to provide quality food at a reasonable price with fast friendly service. I have spoken to the cook that was working on the night you ate with us and reminded him of the proper way to make our caesar salad. As for the chicken i am deeply sorry that it did not agree with your husband. We make all attempts to monitor our temps in accordance with health code regulations. We provide a digital thermometer to our cooks for our meats and chicken to assure they are at temp. We are now in the process of changing our decor and creating a new menu. I hope your expierience does not deteer you from staying with us or trying our dinner next time you visit.

My sincere apologies,
Erik Hintze
Kitchen Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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36 reviews from our community

Visitor rating
    5
    17
    2
    5
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Quite bar atmosphere, good food.”
4 of 5 bubbles Reviewed July 19, 2012

If you are in town on business this is a good place to stop. You can have a drink or two and some good food. Very clean and good service!

Visited May 2012
Helpful?
1 Thank 0echo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princeton, Illinois
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Would not go back.”
2 of 5 bubbles Reviewed July 13, 2012

We ate here one evening during our stay at the Best Western. There were only two other people there and they were at the bar and not eating. Service was very slow and our server didn't write our order down. He had to come back and ask what we had ordered. He was very friendly, just not a good server. The food was good, but there are better options in the area.

  • Visited July 2012
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Syl61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erik h, Manager at Bonzos, responded to this review, August 13, 2012
Thank you for dinning with us at Bonzos. We appreciate your honest feedback as we feel it is the only way to truely know how our service and food stand up to other restaurants. I would first like to apolgise for the bad service you had with us it is our aim to provide great food with fsat friendly service. We are in the process of fixing that. We are launching a new modern dinner menu and updating our decor, along with extensive training of the wait staff. The server you had that night was new and still not properly trained, it was my fault for having him out on the floor so soon. I have since taken him aside to properly train him better and the importance of using his order book. I do hope this does not hinder you from staying with us or trying our restaurant again.

My sincere apologies,
Erik Hintze
Kitchen Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Level Contributor
89 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Very Good Food - Slow Service”
4 of 5 bubbles Reviewed June 1, 2012

Stayed at this hotel and we went in for dinner late on a Saturday. We sat down with about 14 people which overwhelmed the new cook in the kitchen. It took about an hour to get everyone served but the food was very good when we did get it. The service time will improve with the cook being on staff longer. Give it a try. You won't be disappointed.

  • Visited May 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank alexsean0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Bluff, Illinois
Level Contributor
34 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Great food!”
5 of 5 bubbles Reviewed May 21, 2012

All good...great place to relax and chat with friends!

Visited May 2012
Helpful?
Thank Harleychick14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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