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“Place use to ROCK” 1 of 5 stars
Review of Hooty's Steak House - CLOSED

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Hooty's Steak House
Cuisines: American, Steakhouse
Restaurant details
Chicago, Illinois
Level Contributor
59 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Place use to ROCK”
1 of 5 stars Reviewed July 15, 2012 via mobile

Back 10 -15 years ago this was the place to go for a great sandwich & a choice if about 100 beers. Don't know what happened. Nobody ever there these days.... Parking lot with cars of employees only. Farm Kitchen next door is now open for 3 meals a day...or The Barn are much better options

    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Atmosphere
    • 2 of 5 stars
      Service
    • 2 of 5 stars
      Food
Helpful?
Thank TDKOOPS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

6 reviews from our community

Visitor rating
    0
    1
    0
    2
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Wisconsin Dells, Wisconsin
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Lousy service two times”
1 of 5 stars Reviewed April 11, 2012

My husband and I had boycotted Hooty's for several years because we had a poor service experience in the past. Against our better judgement, we decided to give Hooty's another try.

We arrived in mid afternoon, and the restaurant was empty. We sat at the bar, and a woman waited on us and served us our beverages. We asked for menus, which she provided. The woman went to the end of the bar and began helping her child with homework for about 15 minutes. Then she started packing up her child's things, and gathering her own belongings. She never came back to take our order, nor did she tell the next shift person that we were interested in eating. After she left, I asked the new staff member who the woman was. He indicated that she was the owner's wife. So.....that explains a lot. The "standard" is set by the owner. Won't go back.

  • Visited October 2011
    • 1 of 5 stars
      Atmosphere
    • 1 of 5 stars
      Service
    • 1 of 5 stars
      Food
Helpful?
Thank 9MyOpinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Round Lake, Illinois
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Very Disappointed!”
1 of 5 stars Reviewed September 28, 2011

Just wanted to add to ajweb5's comments of our dining experience on 9-27-2011. I am not sure why there was a HUGE difference in attitude between our visit there in August and our visit in September. We absolutely loved our experience in August, in fact, the SAME manager/bartender we spoke with couldn't have been more helpful, friendly & accomodating in August - totally opposite in September! We brought friends wtih us for dinner & I was highly embarrassed at the quality of the food. My friend is not one to make a scene, however, and just decided to let it go as a bad experience. BUT, when the manager approaches you after the meal and you decide to express your dissatisfaction, you most certainly DO NOT want to hear a response such as " Really? We've never heard this before - everyone is happy with their food." Well, there is a first time for everything and at a minimum my friend should have received an apology - she didn't ask for a refund or discount - but a good manager would have at least offered to do SOMETHING! Between the 4 of us we spent close to $150 for our meals & drinks - which is not a problem if you get a good meal. Just remember, word of mouth goes a LONG way.

  • Visited September 2011
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Atmosphere
    • 3 of 5 stars
      Service
    • 1 of 5 stars
      Food
Helpful?
1 Thank bwebr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suburb Of Chicago
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“PASS ON THIS PLACE”
2 of 5 stars Reviewed September 27, 2011

We had lunch about 2 months ago and enjoyed the meal so we decided to try the dinner-big mistake-Food was not prepared and cold-only one waitress and she was extremely busy. To make matters worse as we were leaving the bartender/manager/greeter asked "how was your meal" when advised it was not cooked and we were disappointed he casually stated " i find that hard to believe" we never have complaints. He then walked away.... If you don't care then why ask- We will not return as they are a lot better places-

Try- Rivers Edge Pub and Grub, Cimarolis, The Log Cabin, or Quindts-they are all better.

  • Visited September 2011
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Atmosphere
    • 5 of 5 stars
      Service
    • 1 of 5 stars
      Food
Helpful?
3 Thank Ajweb5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poynette, Wisconsin
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“We ate at the bar while watching football...”
2 of 5 stars Reviewed October 12, 2010

We ate at the bar while watching football on a Sunday around 5:00 pm. We ordered two sandwiches. The prime rib was burned and dry while the fish was mushy and difficult to locate in the bun. Our french fries were soggy and limp. The bartender was not capable of doing his job! Overall, a terrible experience.

    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Atmosphere
    • 2 of 5 stars
      Service
    • 1 of 5 stars
      Food
Helpful?
1 Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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