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“Harkens of yesteryear... For a price!”
Review of The Greenbrier

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The Greenbrier
Certificate of Excellence
Pittsburgh, Pennsylvania
Level 4 Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Harkens of yesteryear... For a price!”
Reviewed June 13, 2011

Spotless resort with white glove service in every aspect - extremely comfortable cottages! Food options very pricey but absolutely delicious. Will definitelymreturn once we win the Powerball Lottery!

Room Tip: Go for the cottages unless with elderly family!
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  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank alexdavit3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Traveler tips help you choose the right room.   Room tips (686)
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English first
Jersey City, New Jersey
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 13, 2011

I was here for a business conference and the hotel is spectacular. Rooms were nice. It was 100 degrees the night I was there and my room never truly cooled off but the hotel is old. Casino and shopping were really nice. I especially liked the infiniti pool overlooking the golf course. Service was impeccable.

  • Stayed June 2011, traveled on business
    • Value
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Helpful?
Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgantown, West Virginia
Level 3 Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 10, 2011

I visited The Greenbrier this past spring. What a relaxing trip!! Had dinner at Prime 44 West and breakfast in the Main Dinning Room. The food was wonderful at both locations. The Bunker tour was a great learning experience. The casino was very nice. Be sure to see The Greenbrier Waltz held each night in the casino. Hope to return soon!

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wvu09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 9, 2011

My husband and I enjoyed our stay at the Greenbrier. The staff's service was extraordinary from the time we were greated at the car door until the moment we checked out. The doorman had been with them for over 50 years! Everyone was friendly and efficient. There were many activities to enjoy and great walking trails. We especially enjoyed the Bunker Tour--talk about history. We were lucky enough to have the resort's Historian give us a tour of the Resort and take us back in time. Room Service could use a little bit of work to get that to a five-star, but everything else was top notch.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank KathyAdams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wash. DC
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 8, 2011

Stayed there for two nights in early June, first time there. Service & staff were excellent all round. Has a cottage ( Copeland Row ). Room was ok considering the price, pretty standard sort of room.
Lots of activities to keep most entertained although some come with a pricey fee. Grounds were well kept and beautiful. Hiking trails are good.
Tried to make dinner reservations at In Fusion one night and after several attemots to do so, found out it was closed but there was no public mention of it to the guests.
My personal observation...the Hotel askes for jackets, collared shirts, ties for some of its restaurants they claim are fine diniing with exceprional cuisine BUT they are in essence either a glorified burger joint or a not so great Italian restaurant. I think the expectation of the dress code does not match the actual restaurants they have and it felt a little odd having to wear a jacket in Drapers which in essence is really a burger/sandwich place.
The 'stuffy' dress code is dated and it should embrace a more casual approach to dining or then have a restaurant that is worthy of people getting dressed up for. Not to say that the food we had was bad, it just did not warrant the jacket/tie.
Clientelle appeared to be primarily older, white and conservative which may not augur well for any updates in the culinary arena.
Having also staye din Nemacolin in PA, which is similar, Greenbrier has more to do and has history and fame on its side, but Nemacolin has the culinary side of the comparison well ahead. They have more modern restaurants and a slightly younger more dynamic vibe to it.
Went for the Bunker tour which was excellent.
Overall a nice place.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Babawatoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level 4 Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 6, 2011

We stayed here a part of a collection of college friends attending a wedding. The rooms where very traditional and nice. The service was outstanding, from the front desk experience, to the housekeeping maid, to the room service waiter. The grounds were well kept and beautiful.
The wedding itself was outstanding, again great service and wonderful food. All together it was an excellent weekend.
Nothing about the Greenbrier was inexpensive.

Room Tip: To get the best room, pay for the best room
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  • Stayed June 2011, traveled as a couple
    • Value
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Helpful?
1 Thank PacerJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 4 Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 2, 2011

We took a large extended family trip to the Greenbrier last year at Christmas and really enjoyed the decorations. They do a top job of glitzing it up for the Holiday and we took some beautiful family pictures. The decor is so wonderfully retro and it seems as though not much has changed in the last 60-70 years, all in a very good way. Our room had a wonderful, oversized soaking tub. Fantastic! Our kids are still talking about the pony rides and the chocolates we ate after seeing the chef prepare them. It was a good time. I loved sneaking down to watch a (free!) movie in the theater after the kids were asleep. The shops are fun and you can get cute things to bring home as gifts. Customer service is a key priority for the resort so if you want something, just ask! I loved taking tea in the afternoon and then finding a quiet spot to write letters on the complimentary stationary. It's such a treat to take time to relax and reflect. That's one of the essential elements of the Greenbrier!

  • Stayed December 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank SteelMaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Greenbrier

Property: The Greenbrier
Address: 300 W Main St, White Sulphur Springs, WV 24986-2498
Location: United States > West Virginia > White Sulphur Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in White Sulphur Springs
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Greenbrier 5*
Number of rooms: 710
Official Description (provided by the hotel):
Located amid the breathtaking Allegheny Mountains of West Virginia, The Greenbrier is a National Historic Landmark and an award-winning resort that has been welcoming guests since 1778. ... more   less 
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Also Known As:
The Greenbrier Hotel White Sulphur Springs
Greenbrier White Sulphur Springs
Greenbrier Resort White Sulphur Springs
Greenbrier Wv

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