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“Great place to get away!” 5 of 5 stars
Review of Wheeling Island Hotel Casino Racetrack

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Wheeling Island Hotel Casino Racetrack
Ranked #2 of 8 Hotels in Wheeling
Certificate of Excellence
Ohio
Level Contributor
118 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Great place to get away!”
5 of 5 stars Reviewed March 25, 2013

Spent a Thursday night/Friday at this hotel. It was sold olt, so there were a lot of people around. Check in was very quick and the employees were very nice and helpful. Our room, #705, we very nice. The rooms are large and spotlessly clean. Very happy with the clean part!
Very nice, roomy bathroom. The king size bed was fine but just average. The pillows were a bit lacking, but that was not a deal breaker. The hotel is attched to the casino, so that worked out well.
We had the buffet breakfast in the morning and it was very good. Plenty of choices, made to order omelets, all very good. I believe it was $9.95 per person and that price is every day.
The casino is also very nice. The employees were nice. The machines seemed rather "tight" but I did ok at the tables, so I made back what I had lost.
All in all, we had a nice, relaxing get away and would come back again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Tom43302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,213 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • English first
  • Any
English first
Youngstown, Ohio
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 2, 2013

We stayed here the weekend of March 1st and the check-in was fast (guess you have to time it right) We ate at both buffets (dinner and breakfast) and they were above average for buffets. The rooms were clean and updated. We stayed in a non-smoking room and was not bothered with cigarette smoke. Of course the casino was a different matter, they could install a better exhaust to draw some of the smoke out. So if you are really bothered by cigarette smoke this is not the place for you. The machines were very tight, and I did hear a alot of complains of no winners, but the casino still draws a crowd. We were treated well by all the employees, but the only ones that went up and above were the waiters and waitresses.

Room Tip: Go early to check-in between 3pm-4pm and eat at the buffets early they draw a big crowd.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank OhioNicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
Level Contributor
111 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
2 of 5 stars Reviewed February 27, 2013

Stayed here overnight. The hotel room was very nice, very clean and updated. The casino is same old casino. I have visited here many times over the last few years and have never won anything at this casino. I have played many machines with different denominations--- the machines are very, very tight. My husband and I ate at the buffet and it wasn't that great. We were not charged for the room because it was comped. However I don't think we will be visiting here in the future.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
7 Thank dakotageorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheeling, West Virginia
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 24, 2013

I was a frequent guest at Wheeling Downs for years, so frequent that my status was a Stealth Player, over the years Wheeling Downs is notorious for giving you something and spoiling you, to just taking it all away. Everyone whose status was like mine or even Gold and Plat. would agree. The staff is very nice and friendly to me and the rooms were very nice. Never had a problem with the Hotel part of the casino, but I think they need to find a new General Manager, to put good things into action and keep it that way. I used to get free rooms and all kinds of coupons. Spent ten tons of money there over the years, and I fell into hard times and within two months they slowly cut me off from everything. I do not care if I ever go back there. I hear there is a new General Manager coming in, I have lots of friends there, I'll see what they think about the changes and how they treat the customers and then I'll decide if I wanna go back. Good luck to all who play their slots!!!! :)

  • Stayed May 2012, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
7 Thank Dawn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, NY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed February 16, 2013 via mobile

Firstly, their online booking isn't operational, you have to call the reservation line. Both times I did that, it was a 20 minute wait. Another 20 minute wait to check in upon arrival because only one person working. Nonsmoking room smelled strongly of smoke. Shower smelled like mildew and made a loud screeching sound. Wifi didn't work.... Overall unpleasant experience.

  • Stayed February 2013
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
6 Thank Jonathan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensburg, Pennsylvania
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 29, 2013

We have stayed at this facility at least 14 times in the past 4 years and have never had a problem. The room(s) have always been clean, well appointed and the staff is quite friendly and helpful. They recently closed the Breezeway Cafe which was a menu style restaurant with a nice varitey of food items. That is a real disappointment!!! Now the only choice is a "food court" type of area where deli type sandwiches and pizza are the main fare. There is also a buffet which serves breakfast until 10:30 AM and general food items the rest of the day until around 8 in the evening. The food is pretty much typical "buffet fare" but it is usually well stocked. Some of the food items are rotated on a daily basis. As for the casino, like most people, I wish the slot payout was better but as the old saying goes: "If you can't afford to loose it, just don't go". Unless one is there on the week-end or holiday you can usually find your "favorite" game or slot machine available. There is a small non-smoking area so be prepared to "smoke exposure" if table games are your preference.

Is this a 4 or 5 star hotel? No, but it is, in my opinion, a good solid 3.5 star and for a quick get-a-way couple days, one should have a lot of fun. If you sign up for their players club and build points, room, food comps and free play are available depending on point accumulation.

If booking via the 800 phone number, a long wait is usually the norm. Perhaps they should add more operators.

Room Tip: Even numbered rooms overlook the Ohio River's west side channel and the odd number rooms overloo...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed December 7, 2012

After a whole year of staying away we decided to celebrate the wifes birthday for December. Huge mistake right there, December birthdays were already celebrated early in the month. We visited on the 6th and were too late????
The problem was we quit going because of numerous problems with the employees, along with other issues. When we were no longer going and having a good time, we just stopped. I received a mailer from Wheeling recently and sounded very sincere with some freeplay and buffets so we decided to return. Wife did not receive a mailer even though she used to be a Plantinum Player. Their reply at the players club desk? Oh, you can both use the one book, There are plenty of coupons in one book to use. Like she did not exist at all.
We tried to overlook this, ate a very good lunch buffet, gambled heavily for over an hour with and without the card but it was soooooooo tight and everywhere I looked I just saw a lot of glum faces. Same old, same old.
All we can say is it was another bad experience, not able to sit for longer than 15 minutes at one machine and it robbed us constantly. Maybe won a nickle here and nickle there, punch out and try another one until we were soooo tired and broke that we just left and my wife had one horrible birthday.
We threw our cards in the trash and headed to the nearest casino and she had a blast. She didnt win much but had so much fun and some birthday freeplay to use all month!!!! That made up for our miserable morning and early afternoon.
We have a lot of good memories from years gone by of wheeling but now it is very frustrating just to be able to play.
Staying in Pa!

  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Service
Helpful?
6 Thank JJPlayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wheeling Island Hotel Casino Racetrack

Property: Wheeling Island Hotel Casino Racetrack
Address: 1 South Stone Street, Wheeling, WV 26003
Phone Number:
Location: United States > West Virginia > Wheeling
Amenities:
Bar / Lounge Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Wheelchair access
Hotel Style:
Ranked #2 of 8 Hotels in Wheeling
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Wheeling Island Hotel Casino Racetrack 3.5*
Number of rooms: 151
Official Description (provided by the hotel):
There's no better place for non-stop gaming action than Wheeling Island Hotel-Casino-Racetrack in West Virginia. Equipped with the best in slots, table games, world class hotel accommodations and live entertainment, Wheeling Island helps you get away and beat the odds. So, plan your getaway at Wheeling Island today. Your greatest gaming adventure awaits you! ... more   less 
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