Stayed at 5 holiday inn properties this trip, this was the worst.
Called and asked for a wine corkscrew, woman replied a customer had taken it a week ago so they didn't have one. She recommended I go out to buy one. I explained that i had my ankle in a cast so didn't want to go out. She couldn't help. I called back, same woman answered, I asked for manager, which was the same woman. I asked again, and she replied; "Honey, I told you I couldn't get it before!". I HATE being called honey by anyone but the wife! No wine for me that night!
- Official Description (provided by the hotel):
- The Holiday Inn Express & Suites Wheeling has all the amenities you have come to expect from the Holiday Inn Express brand plus a well-trained and courteous staff to make your time away from home feel like home. Whether you are traveling for business or leisure you will be able to relax or get down to business in our extra quiet rooms which are complimented by the Holiday Inns Simply Smart Bedding Collection sure to provide a great nights sleep. Our rooms are equipped with refrigerators and microwaves for added convenience. Our rooms also have a work desk so our guest can conduct their business and 37" flat screen TVs if you just want to relax. We offer free high speed Internet access throughout the hotel so you will never have to worry about missing something important. You can finish your evening with a refreshing dip in our indoor heated pool or relax in our hot tub after working out in our fitness center. Don't forget to start your day off right with our complimentary Express Start Breakfast which includes our signature cinnamon rolls and pancake machine. ... more less
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