We made our reservation via Internet shortly before arriving to the hotel. Somehow, we accidentally entered our children as adults & were charged for extra adults (as is the norm with the Hotel / Motel industry).
The young man at check in was a bit bewildered by our reservation & the children issue. Although he didn't say, it appeared that he didn't have any of the rooms we paid for over the net. After a brief period, he advised me that he had to put us in a suite and he fixed the rate problem (excellent work).
My family entered a wonderfully large room that was nicely equipped. It was Kaye's out perfect for a longer stay....and before long, we wished we would have had longer.
The hotel was busy, yet the room was void of other room or building noise during our stay.
This appeared to be a new facility. Grass isn't yet growing through the straw around the building and the parking lot is black with fresh painted lines. Yet, I was surprised to find minor details askew. There were obvious drywall patches in our room and places where walls had more than one color of paint (not purposely). It didn't take away from our stay. It was just a lack of attention to details or a work in progress.
The room was clean and comfortable. The staff were kind and accommodating.
We will stay again.
I do recommend this facility.
- Official Description (provided by the hotel):
- The Holiday Inn Express & Suites Wheeling has all the amenities you have come to expect from the Holiday Inn Express brand plus a well-trained and courteous staff to make your time away from home feel like home. Whether you are traveling for business or leisure you will be able to relax or get down to business in our extra quiet rooms which are complimented by the Holiday Inns Simply Smart Bedding Collection sure to provide a great nights sleep. Our rooms are equipped with refrigerators and microwaves for added convenience. Our rooms also have a work desk so our guest can conduct their business and 37" flat screen TVs if you just want to relax. We offer free high speed Internet access throughout the hotel so you will never have to worry about missing something important. You can finish your evening with a refreshing dip in our indoor heated pool or relax in our hot tub after working out in our fitness center. Don't forget to start your day off right with our complimentary Express Start Breakfast which includes our signature cinnamon rolls and pancake machine. ... more less
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