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“what a disappointing Hampton”

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Hampton Inn Summersville
Ranked #3 of 7 Hotels in Summersville
Certificate of Excellence
Pittsburgh, PA
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“what a disappointing Hampton”
Reviewed October 31, 2013

The rooms are very old and are in desperate need of updates. When checking in, I was told the room had 2 queen beds. The beds were actually standard beds. When inquiring, they restated they were queen. I sleep in a queen at home, and these were much smaller. The lobby was under construction. Yes, they did have a "bedroom" as a substitute breakfast room. It was quite small, very crowded and not laid out well.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FrankandPatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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410 reviews from our community

Traveler rating
    154
    152
    65
    29
    10
See reviews for
161
154
21
44
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Angola, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 28, 2013

Very friendly staff helpful and welcoming at check-in. Even though the lobby was under construction, they made alternate accommodations for the breakfast bar. Rooms were very clean and comfortable. Close to nearby restaurants and McDonald's is next door. The pool is outdoors, not a plus in my book, especially in any season other than Summer.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Carrie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stouffville, Canada
Level Contributor
3 reviews
Reviewed October 25, 2013

Have stayed at Hampton Inns almost exclusively over the last 6 years. Recently stayed in downtown Washington and New Orleans. Encountered helpful staff at both locations and hotels were situated at great locations and provided a great first time visitors experience.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Bob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leesburg, Florida
Level Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 12, 2013

When we travel through WV my wife and I always stay at this hotel. Rooms are great, each has a fridge (essential with our trips), and the hotel is pet friendly. Staff always pleasant and helpful.
This trip (stayed twice) the front lobby area was being refurbished. A slight bit of an inconvenience but the staff made sure that breakfast was available, fresh & hot.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loot440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alliston, Canada
1 review
Reviewed October 12, 2013

except for the smoker disobeying the rules this was a fine hotel to stay at, and the staff handled the smoker accordingly. We also like the fact that this Hampton allowed small pets, which was another reason why we chose this hotel.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Martha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guelph, Ontario, Canada
2 reviews
Reviewed October 9, 2013

We would stay at this hotel again. It had all the amenities in the area. We were on our way home and stayed only one night. Hotel staff helpful and friendly. Complimentary breakfast was served in a romm as the dining room was under constructions but this was not a problem. We ate supper at Applebys. Food good and very large portions.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank ann_ironside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, United States
1 review
Reviewed October 7, 2013

Not that I was asking for too much from a more rural area but this place was in need of a facelift (and the lobby was receiving one). The MOST frustrating part was that I had NO cable all week long. There really isn't much to do in the area and the front desk said they would fix it and never did!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Summersville

Property: Hampton Inn Summersville
Address: 5400 Webster Road, Summersville, WV 26651
Phone Number:
Location: United States > West Virginia > Summersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Summersville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Summersville 2.5*
Number of rooms: 75
Official Description (provided by the hotel):
The Hampton Inn Summersville is the perfect place to stay while visiting West Virginia. Whether you are looking to enjoy a wine tasting at one of the local wineries, river rafting down the Gauley River or trying your hand at various water sports on Summersville Lake, there is no shortage of activities to try. After a day spent exploring the area, settle down to a clean and fresh Hampton bed, free internet access, fitness center, business center and a complimentary, hot breakfast each morning. ... more   less 
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Also Known As:
Hampton Inn Summersville Hotel Summersville
Summersville Hampton Inn

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