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“Attitude of Staff was Exceptional” 5 of 5 stars
Review of Baymont Inn & Suites Summersville

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Baymont Inn & Suites Summersville
2.5 of 5 Hotel   |   903 Industrial Dr. N., Summersville, WV 26651 (Formerly Comfort Inn)   |  
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Ranked #2 of 7 Hotels in Summersville
Certificate of Excellence
Asheville NC
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Attitude of Staff was Exceptional”
5 of 5 stars Reviewed October 17, 2013

Spent a Thursday night on our way North; was so impressed with the staff, breakfast, cleanliness that we stayed again on Sunday on our South. Everyone was so friendly and displayed the attitude that they were genuinely interested in their guests being special visitors.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Pat Wayne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Baymont Inn & Suites Summersville, responded to this review, October 25, 2013
Dear Pat and Wayne,

Thanks for sending such warm comments to Trip Advisor. We are so happy you not only stayed once, but felt the need to stay again on your way back through. This is very pleasing to us. Our staff truly works hard every day, trying to obtain that hometown feeling that Baymonts are known for. I am glad we succeeded with you.

Thanks again and we look forward to serving your future lodging needs in Summersville.

Sincerely,
Gary Withee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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547 reviews from our community

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Spring Hill, Florida, Usa
Level Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 16, 2013

It's always difficult to find a place that is decent that will take dogs. This was clean and spacious room. We didn't need any extras like microwave or refrig . . . had a nice continental breakfast and room to serve it in . . . the colors in the area are beautiful this time of the year. Probably the only real comment I have is . . . don't put children in a room above elderly people. Children like to romp around and I understand . . . but they do create noise when one wants to sleep.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Baymont Inn & Suites Summersville, responded to this review, October 17, 2013
Dear Carol B,

Thanks for staying with us and sharing your experience with Trip Advisor. We really do apreciate the kind words and your suggestion about the children. Thanks for the suggestion and I will make sure I show the desk staff your suggestion.
Once again, thanks for taking the time to share your comments. We look forward to serving your future Summersville lodging needs.

Sincerely,
Gary Withee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Hope, Canada
1 review
5 of 5 stars Reviewed October 16, 2013

We stopped here overnight on October 1st on the way to Myrtle Beach. Wish we had more time to stay longer. The room was tastefully decorated and was very quiet, clean and the Queen beds were sooooo comfortable. The room featured a large flat screen TV, fridge, coffee maker, lots of towels and plenty of hot water in the bathroom.

The breakfast buffet was good and had hot and cold breakfast foods.

Our room overlooked a court with a beautiful outdoor pool, but the pool was closed for the season. A pity because the outside temperature was still good for swimming.

The front desk staff was very friendly, and took the time to walk us to the locations (ice machine, picnic area) that we asked about instead of just issuing directions.

The drive down Highway 19 was spectacular.

We will definitely stay here again when we are down this way. If we had any say in the star rating, this Inn would be 5 star in our books!

Jack and Nancy from Mount Hope, Ontario, Canada

Room Tip: We chose the second floor, inside room, overlooking a nice court with a swimming pool. The room was...
See more room tips
  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JackfromHope
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Baymont Inn & Suites Summersville, responded to this review, October 25, 2013
Dear Jack and Nancy,

Wow, thank you so much for the wonderful comments on Trip Advisor. I am so glad you enjoyed your stay. Your 5 star comment is a tremendous compliment. I will definitely share that with our staff. It was extra pleasing to hear that we walked you instead of pointing directions to you. That has been a topic in our staff meetings. I cant wait to show our staff how much a guest appreciates this.

Thanks again for taking time out of your day to submit your comments to us. They are so helpful to us.

We look forward to serving your future lodging needs in Summersville.

Sincerely,
Gary Withee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guelph
1 review
5 of 5 stars Reviewed October 13, 2013

This was our first stay at Baymont in Summersville. Room was clean, breakfast was great and staff was even greater. Will stay there every time we are in the area.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Gerald F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Baymont Inn & Suites Summersville, responded to this review, October 14, 2013
Dear Gerald F,

Thank you so much for taking the time to send Trip Advisor your comments. I am so glad you stayed with us for the first time. I will certainly pass along your wonderful comments to the staff.
Thanks again and we look forward to serving your future lodging needs in Summersville.

Sincerely,
Gary Withee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Justice, Illinois
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed October 10, 2013

Amazing staff, clean property, wonderful breakfast! We were very happy with this hotel. We will stay here everytime we come to see our family. Truly wonderful place and wonderful people. Thank you for the amazing stay Baymont! Keep up the great work!

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Sheena F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Baymont Inn & Suites Summersville, responded to this review, October 11, 2013
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Summersville

Address: 903 Industrial Dr. N., Summersville, WV 26651 (Formerly Comfort Inn)
Phone Number:
Location: United States > West Virginia > Summersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Summersville
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Baymont Inn & Suites Summersville 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome to the Baymont Inn & Suites of Summersville, WV. We are conveniently located on Route 19 and close to all area attractions. The Baymont is near several restaurant and shopping choices. Our outdoor pool is refreshing in summer and our proximity to the New River Gorge and area whitewater rafting make the Baymont Summersville an ideal choice when in the area. Enjoy our breakfast at the Baymont Breakfast Corner or easily check your email with our complimentary high speed wireless internet. Come experience our Hometown Hospitality! ... more   less 
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Also Known As:
Comfort Hotel Summersville
Comfort Inn Summersville
Summersville Comfort Inn

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