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“Great Hotel, Greater People”
5 of 5 bubbles Review of Quality Inn

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Quality Inn
Ranked #2 of 7 Hotels in Summersville
Certificate of Excellence
Guelph
1 review
“Great Hotel, Greater People”
5 of 5 bubbles Reviewed October 13, 2013

This was our first stay at Baymont in Summersville. Room was clean, breakfast was great and staff was even greater. Will stay there every time we are in the area.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Gerald F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Quality Inn, responded to this review, October 14, 2013
Dear Gerald F,

Thank you so much for taking the time to send Trip Advisor your comments. I am so glad you stayed with us for the first time. I will certainly pass along your wonderful comments to the staff.
Thanks again and we look forward to serving your future lodging needs in Summersville.

Sincerely,
Gary Withee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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695 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Justice, Illinois
Level Contributor
7 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 10, 2013

Amazing staff, clean property, wonderful breakfast! We were very happy with this hotel. We will stay here everytime we come to see our family. Truly wonderful place and wonderful people. Thank you for the amazing stay Baymont! Keep up the great work!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheena F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Quality Inn, responded to this review, October 11, 2013
Dear Sheena F,

Thank you so much for sharing your wonderful comments with Trip Advisor! I can't wait to share it with our staff. They are working very hard to please each and every guest.

Thank you for choosing our property when visiting your family.

Sheena, thanks again and we look forward to serving your future lodging needs in Summersville.

Sincerely,

Gary Withee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delray Beach
Level Contributor
3 reviews
5 of 5 bubbles Reviewed October 5, 2013

From the welcome desk to the brewed coffee available 24 hours a day this Baymont in beautiful West Virginia we were made so comfortable that we thought of staying over even though we has a schedule to keep in our trip by auto to Delray Beach, Florida.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Irving V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Quality Inn, responded to this review, October 10, 2013
Dear Irving V,

WOW! we love hearing stories like this. Thank you so much for responding and sharing your kind words with Trip Advisor. I will pass this along to our staff. They have really been working hard in leaving guest with a warm hometown hospitality feel. I am glad they succeeded with you.

Once again Irving, thanks and we look forward to serving your future Summersville lodging needs.

Thanks again,
Gary Withee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Severna Park, Maryland
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed October 1, 2013

We have stayed here repeatedly over the years. This trip was our first time back since the renovation, and re-branding.
Pros-
The staff was very friendly
Clean
Nice hotel
Breakfast was awesome
Cons-
Coffee maker in room was junk
All of the pillows were toddler size. Who ever decided to put small pillows on all of the beds made a major mistake. When I stay in a room with a queen sized bed I expect queen sized pillows, not throw pillows from the sofa. After all we did stay here to sleep.

Room Tip: Bring your own pillows!
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ralph P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Quality Inn, responded to this review, October 10, 2013
Dear Ralph P,

Thanks for taking the time to respond to Trip Advisor. I really enjoyed your detailed assessment of your stay. We find comments like yours are very beneficial to us. I am glad you found our staff friendly, hotel clean and the breakfast awesome. In regards to the pillows, I will certainly look into that. We have not changed any of the sizing on our pillows. We have actually increased the number of pillows we are using on each bed. It is possible, we could have had a wrong shipment and not noticed or pillow cases folded to tightly. However, I do appreciate you letting me know. Rest assured I will look into it.

Ralph, thanks again for your comments. We look forward to serving your future lodging needs in Summersville.

Sincerely,
Gary Withee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sevierville
1 review
4 of 5 bubbles Reviewed September 18, 2013

This was an overnight stop on the way to a wedding in Rochester NY. Our room was very clean, quiet, with comfortable beds and no odors, the ideal ingredients for a good nights sleep. The staff at the front desk could not have nicer, both at check in and check out. The complimentary breakfast was much better than most and coffee and cookies in the lobby was above and beyond. We highly recommend The Baymont Inn.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Quality Inn, responded to this review, September 19, 2013
Dear Donald M,

We really appreciate your kind comments. We are so lucky to have guest like you that are willing to take their time and send Trip Advisor comments. Thank you so much. I will be sure to share your comments with our staff. We look forward to serving your future lodging needs in Summersville.

Sincerely,
Gary Withee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 903 N Industrial Dr, Summersville, WV 26651-2011 (Formerly Baymont Inn & Suites Summersville)
Phone Number:
Location: United States > West Virginia > Summersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Summersville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Comfort Hotel Summersville
Comfort Inn Summersville
Summersville Comfort Inn

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