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“Great Spot in area”
Review of Quality Inn

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Quality Inn
Ranked #2 of 7 Hotels in Summersville
Certificate of Excellence
Severna Park, Maryland
Level Contributor
74 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Spot in area”
Reviewed October 1, 2013

We have stayed here repeatedly over the years. This trip was our first time back since the renovation, and re-branding.
Pros-
The staff was very friendly
Clean
Nice hotel
Breakfast was awesome
Cons-
Coffee maker in room was junk
All of the pillows were toddler size. Who ever decided to put small pillows on all of the beds made a major mistake. When I stay in a room with a queen sized bed I expect queen sized pillows, not throw pillows from the sofa. After all we did stay here to sleep.

Room Tip: Bring your own pillows!
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ralph P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Quality Inn, responded to this review, October 10, 2013
Dear Ralph P,

Thanks for taking the time to respond to Trip Advisor. I really enjoyed your detailed assessment of your stay. We find comments like yours are very beneficial to us. I am glad you found our staff friendly, hotel clean and the breakfast awesome. In regards to the pillows, I will certainly look into that. We have not changed any of the sizing on our pillows. We have actually increased the number of pillows we are using on each bed. It is possible, we could have had a wrong shipment and not noticed or pillow cases folded to tightly. However, I do appreciate you letting me know. Rest assured I will look into it.

Ralph, thanks again for your comments. We look forward to serving your future lodging needs in Summersville.

Sincerely,
Gary Withee
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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697 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Sevierville
1 review
Reviewed September 18, 2013

This was an overnight stop on the way to a wedding in Rochester NY. Our room was very clean, quiet, with comfortable beds and no odors, the ideal ingredients for a good nights sleep. The staff at the front desk could not have nicer, both at check in and check out. The complimentary breakfast was much better than most and coffee and cookies in the lobby was above and beyond. We highly recommend The Baymont Inn.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary W, General Manager at Quality Inn, responded to this review, September 19, 2013
Dear Donald M,

We really appreciate your kind comments. We are so lucky to have guest like you that are willing to take their time and send Trip Advisor comments. Thank you so much. I will be sure to share your comments with our staff. We look forward to serving your future lodging needs in Summersville.

Sincerely,
Gary Withee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 903 N Industrial Dr, Summersville, WV 26651-2011 (Formerly Baymont Inn & Suites Summersville)
Phone Number:
Location: United States > West Virginia > Summersville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Summersville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Comfort Hotel Summersville
Comfort Inn Summersville
Summersville Comfort Inn

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