We booked this hotel for a one night stay on Hotwire and got a marginally better rate than what the Choice Hotel's Website offered for it's lowest rates. When I called to confirm the reservation the front desk staff told me that they had put me in a smoking King room. My wife had booked the room and unfortunately Hotwire doesnt give you a choice of smoking, or non-smoking. I asked the clerk to switch the room to a non-smoking, and immediately got the song and dance that they were full and could not accommodate that request. We arrived and found the hotel very nice, fairly new, but our room, a smoking room absolutely reeked. In fact the hallway outside stank too. With three candles burning, and after using a whole bottle of Fabreeze it was still bad, but we endured. The front desk clerk told me that they frequently stick guests in these rooms who have actually booked a non-smoking room on the website....nice!
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- Also Known As:
- Comfort Inn Shepherdstown Hotel Shepherdstown
- Shepherdstown Comfort Inn