I stayed there last weekend and was totally unimpressed. While the fist impression of the lobby was very nice, my over-all feeling was that this place needs a visit from "Hotel Impossible". The carpet is worn and or/dirty, the furniture is beaten up and in need of immediate replacement. I viewed several rooms and all had "garage sale" quality furniture. Several of the double-pane glass windows near the courtyard/pool area had broken seals and had become opaque. They should have been replaced years ago.
The Mid East Peace talks between Israel and Syria were held here in 2000 and they are pretty proud of that. I don't think they have updated or repaired anything since then.
While I was eating the $8.00 continental breakfast I overheard another guest say, "This is like the free breakfast at the Comfort Inn." I had to agree. As a side note, the butter (margerine) and jelly, etc for the waffles, was sitting out, not chilled or covered in any way. (not under a "sneeze guard")
The cable TV was pretty bad. The lower channels were semi-acceptable, but the upper channels were awful. The desk clerk said, "That's just the way it is". If I'm spending $130.00+ per night, I want a decent picture. HD would be nice.....
The quality of the facilities does not support the rates. I've stayed in much nicer places for a lot less money....with free breakfast.
They have recently lost their contract with the government and may have to learn how to actually cater to real customers. They have a lot of "deferred maintenance" issues.
While the employees that I dealt were very nice, the hotel is in need of an overhaul.
7/25 Update: I almost forgot to mention the pool. and health club facilities. Pretty nice, actually. They sell memberships and have to work to keep the customers happy. One BIG negative: The towels supplied at the pool were the scratchiest towels I have ever used, like #60 sand paper. You must have to go to some special place to get towels that bad. Perhaps they do that so you won't steal them. Beware: If you do take one, do not use it to dry your car. You'll ruin the paint.
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- Also Known As:
- Clarion Hotel And Conference Center
- Clarion Hotel Shepherdstown
- Clarion Shepherdstown
- Shepherdstown Clarion