I was attending a conference at the hotel and after visiting the website, I was really looking forward to the destination. Throughout my stay, I kept trying to find the exceptional experiences associated with the price I was paying for the room, not to mention an additional resort fee and I just came up empty. The hotel facade was underwhelming, the website makes it look nicer than it really is. My first night was a non-conference rate which with taxes and resort fee of $15 totalled about $194. I just found it difficult to equate what I was getting with what I was paying, particularly since I wasn't able to experience any of the amenities, few that there were. Basically, there are some hiking trails and a boat (that I never saw depart the dock) along with board games and a fire pit. Of course, there is a spa (which comes with a cost) along with the golf course (which looked very nice but also comes with a cost). The room was an average room with a nice view of the lake but still had an old Zenith TV. I can't imagine staying at a resort these days without them upgrading their TVs to HD. Housekeeping was spotty, my bed one day literally just had the coverlet quickly pulled up and the bathroom was left undone, including my towel left in the tub. I thought the dining was pretty good although I spent each of my nights in TJ Muskie's lounge as I just didn't want to pay the exorbitant prices of Stillwaters. I did eat there each morning for breakfast and the food was good along with the service. There was a wonderful fireplace (with real wood burning) in the lobby which made for a great place to sit and relax. In summary, I really wanted to like this place but for the prices they charge, I just feel they need to up their game significantly. At the very least, they should elimate the resort fee.
- Official Description (provided by the hotel):
- Stonewall Resort combines the pristine surroundings of Stonewall Jackson Lake with all the comforts of home. Here, in the midst of lush, rolling hills and tranquil lake waters, the beautiful Adirondack-style lodge offers a refreshing perspective, state-of-the-art conference facilities and a luxury resort experience. From the resort's own Mtn. Laurel Spa, 374-slip boat marina and award-winning Arnold Palmer Signature Golf Course, guests can enjoy a wide range of recreational activities. ... more less
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- Also Known As:
- Stonewall Hotel Roanoke
- Stonewall Resort Roanoke