We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Outstanding Holiday inn Express”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Express Charles Town
Ranked #1 of 3 Hotels in Ranson
Certificate of Excellence
burlington nc
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Outstanding Holiday inn Express”
Reviewed July 13, 2014

Excellent location to Hollywood Casino and race track. Just down the hill and you are at the casino. Our room was large and immaculate. The staff was great. Breakfast good and stayed 2nights and sleep like a rock Bedding was superiop

  • Stayed July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Manager at Holiday Inn Express Charles Town, responded to this review, August 29, 2014
So glad that you could come.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

223 reviews from our community

Traveler rating
    110
    75
    19
    9
    10
See reviews for
53
83
12
35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
Yardley Pa
Level 4 Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 7, 2014

The bed was so hard, it was like sleeping on the floor, was my bed the only one like that in the hotel? how can no one else mention this? also the shower was dirty, full of hair on the walls but if that was different than I would have liked it, with the pool being outside and free breakfast and the staff was very nice (I did not complain to hotel because we arrived at 12:30am with 2 sleeping kids, so there wasn't any options except to grin and bear it)
Also it was a good location for the casino, really not worth staying at the hotel with the casino, its not connected and I feel this hotel was just as far, if Im going to get in my car and drive Ill just stay anywhere. (rooms at the casino hotel were around 350.00, Ill pay that but only to take a elevator down stairs to get to casino not a car) Some read this and open a hotel ATTACHED to casino, that would be great.

Room Tip: If u like hard beds, than go for it, the dirty shower was probable not the norm, from reading other...
See more room tips
  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank terriblespellher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Charles Town, responded to this review, July 23, 2014
Dear terriblespellher,

Thank you for taking the time to review our property. It is regrettable that the room quality was a let down during your stay. I would love the opportunity to regain your faith in our hotel and discuss your stay in further details. We have sent you a private message to obtain additional information regarding your experience. We look forward to hearing from you soon.

Kind Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
Level 4 Contributor
28 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 5, 2014

We stayed in this hotel during a weekend trip to see family. We had 2 king rooms, everything was very clean and large. Breakfast had a large selection and was very fresh and inviting. Very close to the Charles Town casino/horse track and many restaurants. We would recommend to others and will return when we return to see family in this area. The only issue was that they could not place our rooms close together, but I had not requested this and the hotel was booked to capacity when I asked at check in. Overall and excellent hotel experience!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cynthia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Manager at Holiday Inn Express Charles Town, responded to this review, August 29, 2014
so glad that you enjoyed yourself. Sorry we could get you closer together.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 4, 2014 via mobile

I truly enjoyed my stay here. My room was clean and nice, the front desk staff displayed excellent customer service. The sheets however are not changed everyday but who change their sheets at home everyday anyways. There is a nice display of breakfast food daily. This hotel is also close to the Charles Town races and Hollywood Casino. There is complimentary shuttle that can take you there. It's also a short ride to major historical sites in Harper's Ferry, Shepherdstown and Antietam Battle Field.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank islandqueenb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Manager at Holiday Inn Express Charles Town, responded to this review, August 29, 2014
glad you enjoyed yourself. True, with longer stays, sheets aren't changed daily unless requested, for environmental issues.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level 6 Contributor
599 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
Reviewed July 2, 2014

It is seldom that I have no complaints with a hotel, but this property managed to pull it off. The staff were friendly, a late checkout was granted, the room was nice, modern and clean. Breakfast was great. A+.

Stayed July 2014, traveled on business
Helpful?
Thank Jonathan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Manager at Holiday Inn Express Charles Town, responded to this review, August 29, 2014
Always happy to read a review like yours. Hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jarrettsville, Maryland
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 18, 2014

My husband and I were planning a trip to Summit Point Motorsports Park - it was a Ferrari Event and we were asked to work the event. In the past we've stayed at The Turf Inn, Northgate Motel and Town House Motel which weren't that bad but definitely not the Ritz. It had been a while since we stayed in any of those places so I decided to read the reviews. They were horrible and scary so I decided to stay at the Holiday Inn Express in Ranson. The hotel was very nice - updated with granite counter tops, microwave and small frig in the room and most of all CLEAN! They have an outdoor swimming pool which is heated. Unfortunately we didn't get to enjoy the pool but we did see it and it did look very refreshing. They also have a continental breakfast every morning. The hotel was centrally located to everything in Charles Town as well.

Dawn Adkins

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dawn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Guest Relations Manager at Holiday Inn Express Charles Town, responded to this review, June 19, 2014
Dear Mrs. Adkins,

I was glad to read that you enjoyed your stay with us. Hopefully we'll see you again on your next visit to our area...maybe this time you'll be able to relax a little more and enjoy our pool.

Respectfully,

J Butt, AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level 5 Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed June 16, 2014

It was certainly nice to get off the beaten path (I-70) on our drive from Ohio to DC as we decided to visit Harpers Ferry National Historical Park along the way. We picked the Holiday Inn Express in Charles Town, WV mainly for its proximity to the N.P. (7 miles) as well as the availability of a hot breakfast. We enjoyed our stay, albeit a short stay of about 9 hours, and were more than satisfied with the customer service, hotel-wide cleanliness, and the hot breakfast in the morning. They allowed us a late check-in which was super important as we arrived close to midnight and were exhausted from 5 hours of post-workday driving. There certainly were less and more expensive options within a 20-mile radius but this spot was definitely a good blend of location, comfort, and value. Also, the hotel is quite large (for a Holiday Inn Express) and apparently caters to the horse-racing/casino crowd - the racetrack could be seen from our window. We didn't get involved in any of that - so I can't comment on any shuttle service or amenities in that regard. But if we're in the area again we'd have no problem staying here once more!

GPS DRIVE TIP: By the way, if you're coming from the west on I-70, dumping off I-70 early (Rts 522 - 1 - 9) and taking a straighter route (as the crow flies) versus staying until you hit I-81 and "back-tracking" nets you about the same amount of driving time but shaves about 13 miles. Fun if you want to see some rural West Virginia!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PuuKaua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Guest Relations Manager at Holiday Inn Express Charles Town, responded to this review, June 19, 2014
I was very glad to hear that you enjoyed your stay at our property. We try very hard to make our guest's stay pleasant and are gratified to see that we succeeded. We look forward to seeing you again.

Respectfully, J Butt, AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Ranson
0.3 mi away
Hampton Inn & Suites Charles Town
4.1 mi away
Clarion Inn Harpers Ferry
Clarion Inn Harpers Ferry
#1 of 3 in Harpers Ferry
244 reviews
5.3 mi away
Econo Lodge Harpers Ferry
Econo Lodge Harpers Ferry
#2 of 3 in Harpers Ferry
290 reviews
Show Prices
Show Prices
Show Prices
7.7 mi away
Knights inn Knoxville Harpers Ferry
9.3 mi away
Bavarian Inn
Bavarian Inn
#1 of 3 in Shepherdstown
811 reviews
9.2 mi away
Quality Inn Shepherdstown
Quality Inn Shepherdstown
#2 of 3 in Shepherdstown
135 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Charles Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Charles Town

Property: Holiday Inn Express Charles Town
Address: 681 Flowing Springs Rd, Ranson, WV 25438-4008
Phone Number:
Location: United States > West Virginia > Ranson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ranson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Charles Town 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charles Town West Virginia Our beautiful new hotel is a lovely three story, interior corridor hotel that is less than 1/2 mile from the Charles Town Races and Slots. Hotel features include complimentary hot breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/ pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Charles Town, WV and stay smart at the Holiday Inn Express Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Priceline, IHG, Hotels.com, TripOnline SA, Hotwire, Travelocity, Agoda, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Holiday Inn Express Charles Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Charles Town Hotel Ranson
Holiday Inn Express Ranson
Holiday Inn Ranson
Ranson Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing