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“Friendly staff, great hotel...not a gamble at all!”

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Holiday Inn Express Charles Town
Ranked #1 of 3 Hotels in Ranson
Certificate of Excellence
Richmond, VA
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Friendly staff, great hotel...not a gamble at all!”
Reviewed July 26, 2008

A friend and I stayed here overnight to check out the Charles Town Casino. It’s a great little place to stay if you are going to Charles Town Races and Slots. Probably the best place to stay, I’d venture to bet.

The front desk staff was very friendly and helpful. Our room was very large and the beds comfortable. The breakfast room was very cute and the included breakfast was certainly a step up from the continental variety with eggs, fruit, toast, muffins, etc. The pool area was pretty as we had a view from our room, however we didn’t have any use for the pool. There is a basic fitness room, but I didn’t have the opportunity to avail myself of it.

Overall, it was a really nice and reasonably priced place to stay while visiting the casino. I’d stay there again for sure.

  • Liked — Breastfast Room
  • Stayed June 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank lynnmoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
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    74
    19
    9
    10
See reviews for
53
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Any
English first
east coast
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 2, 2008

We have stayed at this hotel 3 times and each time we are pleased. The rooms look as good as when they first opened their doors.
The staff is always friendly, the hotel is quite.
At certain times a shuttle runs back and forth to the casino/racetrack.
Its close enough to walk to the casino, but it is a long close walk. We did it once in the heat and would not do it again.

If this hotel isnt available we dont go to Charlestown because the others just dont compare.

  • Liked — Location, clean room
  • Disliked — We like everything about this hotel
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank jetteye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernandina Beach, Florida
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed February 3, 2008

My wife and I have stayed here a few times since it was built in 2006. Each stay has been very nice. The rooms are clean, the staff is friendly, and the location to Charles Town Races and Slots can't be beat.

The continental breakfast is very good, but beware of the big holiday crowds. The breakfast line got quite long one day, so we left to seek out food elsewhere that day.

Check-in and check-out are quick. Parking is a breeze. One tip: get a ground-level units if you don't want to wait for a slow elevator.

Lastly, there are very few activities going on here, but that's to be expected at an HI Express. It's a great deal for a quick stay in the area. Enjoy!

  • Liked — Cleanliness, great staff, convenience to Charles Town Races and Slots
  • Disliked — Long lines at breakfast
  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank hatterasman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calabash, North Carolina
Level Contributor
105 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed January 6, 2008

We decided to go to Charlestown, WV the Saturday after New Year's Day because we didn't get a chance to celebrate the new year. We drove to Charlestown and had no problems finding this hotel. We walked in and asked if they had openings and they asked us what type of room we wanted. The room was on the third floor, with a king size bed and smoking was ok. The room is nice and big for being a hotel room. The hotel looks to be rather new. It has an outdoor pool, which we didn't use (January too cold). There is a breakfast room with basic breakfast food and is included in your stay for free. We received a free Washington Post newspaper which is in the lobby. The hotel is on the right back side of Charlestown Races & Slots. Close enough to get to the casino, yet far enough back to be in a quiet area.

  • Liked — Newness, cleanliness, close to slots
  • Disliked — can't complain
  • Stayed January 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank letsgonow3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed December 25, 2007

My Husband and I decided we would go to Charles Town to the casino for the holiday. We chose the Holiday Inn Express because we have stayed in them before in other places. Our room was large and very clean, the bed was comfortable, the staff was very helpful. My only complain was the draperies did not close and we were on the ground floor. That was strange, but next time, we will stay there and just request a room on a higher floor. . . problem solved! The dinning area was decorated for the holidays and a fire in the fireplace, very inviting.

  • Liked — close to the casino
  • Disliked — The draperies did not close and that was strange
  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eatup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 30, 2007

We stayed over on October 25th. Nice place to stay if you are visiting Charles Town Slots. Room was clean, breakfast generous and staff very friendly. Only problem was we prepaid for two rooms two months in advance and found on returning home that we were billed again on credit card. I called to ask for correction and was assured that a refund would appear. It did, the next day, along with yet another room charge. Am in the process of correcting the correction. Be sure to check for double billing if you use the pay in advance method at this location.

  • Liked — Location
  • Disliked — Billing Problems
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank PittsburghJudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greer, South Carolina
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 9, 2007

My husband and I like to visit the Charles Town Races and Slots, and this was our second time staying at the Holiday Inn Express. This is a fairly new facility that is within walking distance of the race track. The rooms are immaculate and spacious, the staff is friendly and helpful, and the breakfast buffet is much more than you would expect. The pool was closed for the season with our last visit, but it's clean and a great place just to relax and get some sun. Towels are provided at poolside. In the past we have stayed at the Clarion Hotel and Conference Center, but got tired of the poor quality of the rooms, lax service, and the hotel restaurant not being open for breakfast because kitchen staff didn't show up for work.

  • Liked — Spacious, clean rooms with confortable beds
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Blaire710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Charles Town

Property: Holiday Inn Express Charles Town
Address: 681 Flowing Springs Rd, Ranson, WV 25438-4008
Phone Number:
Location: United States > West Virginia > Ranson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Ranson
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Charles Town 2.5*
Number of rooms: 145
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Charles Town West Virginia Our beautiful new hotel is a lovely three story, interior corridor hotel that is less than 1/2 mile from the Charles Town Races and Slots. Hotel features include complimentary hot breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/ pastries, and even hard boiled eggs. We have also created the world's best tasting cinnamon roll. Visit Charles Town, WV and stay smart at the Holiday Inn Express Hotel. ... more   less 
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Also Known As:
Holiday Inn Express Charles Town Hotel Ranson
Holiday Inn Express Ranson
Holiday Inn Ranson
Ranson Holiday Inn

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