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“Service, food and dirty/broekn restroom problems this time...”

Oliverio's Ristorante
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Ranked #15 of 310 Restaurants in Morgantown
Price range: $8 - $36
Cuisines: Italian
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Restaurant details
Good for: Romantic, Business meetings
Dining options: Late Night, Reservations
Description: Open 7 days a week
Reviewed October 14, 2008

We went there this past Sunday evening for a martini and some of their incredibly delicious calamari. Usually, the food and service here are impeccable, but this time things were different.

We ordered two appetizers and two drinks. The calamari was outstanding as always and the martinis were great, made exactly to order. But that’s about it for the positives. The “crab dip” was awful, it was about 95% cream cheese with just a few piece of (imitation?) crab in it. It was served with some crostini things which were okay but there weren’t enough of them to match the amount of dip. Oh well, we just picked out the few little crab bits and left the big glop of cream cheese on the plate.

The worst problem was the restrooms. The ladies room had two stalls; the first one had a broken door lock so that the door would not close. The second stall had a broken toilet, it would not flush at all, the flusher just flapped uselessly. Also the floor was dirty and there were bits of paper towel and toilet paper all over the floor. My male companion used the men’s restroom and said that at the sink, the hot water faucet was missing, it was just a bare threaded post where the faucet was supposed to be.

Finally, the service: At first the waiter was very attentive, but he seemed to forget about us toward the end of our visit. We spent about 10 minutes in a futile attempt to catch his eye, which was quite irritating. After settling up, we asked to speak to a manager. A young man came out and introduced himself as a manager. We politely explained how the food and service were not up to the standards we were accustomed to at Oliverio’s, but he just seemed flustered and distracted. He gave a sort of generic apology, then looked a little helpless and frazzled. We weren’t looking for anything to be “comped” or anything and had already paid out bill in full, but it seemed odd that the reaction was basically “oh well sorry about that”.

The next day I left detailed voicemail for the owner/manager, asking for a call back so we could pass on our concerns. No one from the restaurant bothered to return my call.

Overall, a surprisingly disappointing dining experience at Oliverio’s.

2  Thank West-By-God
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 - 280 of 282 reviews

A TripAdvisor reviewer on Facebook
Fairmont, West Virginia
3
Reviewed July 23, 2008

Not as good as the one in Clarksburg, but still good Italian food.

Thank A TripAdvisor reviewer on Facebook
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
Reviewed February 4, 2008

I read the reviews on the restaurant and couldn't wait to try it out. It was horrible! The service was dreadful and the food was so poor, I don't think I can describe it. We didn't have one good course. We treated my elderly mother and our daughter (a student at WVU) and two of her friends to what we thought was going to be an outstanding meal. I was sincerely embarassed. My poor mother ended up eating virtually nothing. We won't be back.

Thank eernuts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2008

Delicious Italian. The stuffed shrimp linguini balls are to die for.

1  Thank crjpao
This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
Reviewed January 7, 2008

good but expensive and little parking.

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.

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