I've stayed at residence inn morgantown for over month. i stayed at a one bed suite. The suite is spacious with upgraded kitchen and living room. However, Given the standards that Marriott has, this hotel has let us down drastically in terms of their service and amenities such as Internet.
The housekeeping service is never prompt. There are days when my room isn't cleaned and when checked with the front desk executive they say that the housekeeping staff have left for the day. Also, the housekeeping staff don't really respect when you put the "Don't Disturb" sign on. They just Knock on the door so hard and if I take a few extra seconds to open the door, She would just come in!!! And I say, don't you see the "Recharging Now(Do Not disturb)" sign on the door and she says " this is my last room to clean and do you want me to clean up the room". I don't like the attitude of the housekeeping staff and they always seem to be in a hurry!
The Internet is horrible!! The hotel claims that their Internet is very good but from my experience its very very slow and keeps disconnecting every 5-10MINS. And on weekends it just doesn't get connected and when checked with the front-desk executive she just gives me some IT help desk number and then I call that number and talk to the IT person and explain him the situation and he refreshes the connection. the whole process takes a min of half an hour.And this really tests your patience when you bring some work back from office. The connection is horrible!
Overall our stay wasn't worth the money spent!
- Official Description (provided by the hotel):
- Travelers looking for spacious and relaxing Downtown Morgantown, WV hotels choose Residence Inn by Marriott Morgantown. Our hotel offers extended-stay and suite accommodations near West Virginia University and Ruby Memorial Hospital. We are also close to Morgantown Municipal Airport. Each morning, our guests start their day with a free breakfast in our breakfast area. Our pet-friendly hotel also provides a complimentary Residence Inn Mix social time periodically during the week. Our accommodations are ideal for life on the road, whether you are traveling for business or leisure. We are an all-suite hotel featuring large guest accommodations that have free Wi-Fi, ergonomic work areas and well-appointed kitchens with coffee makers, dishwashers and refrigerators. On our property, you will find an indoor pool and fitness center. If you need to host a meeting in Morgantown, contact us to reserve our 192-square-foot boardroom. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Morgantown Hotel Morgantown
- Morgantown Residence Inn