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“First trip to morgantown”

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Best Western Mountaineer Inn
Ranked #14 of 25 Hotels in Morgantown
Dinwiddie, Virginia
1 review
“First trip to morgantown”
Reviewed February 9, 2013

We came down to visit our daughter and step daughter who goes to WVU the hotel was close to the campus and very reasonably priced. We will definitely revisit the next time that we come down. The check in was quick and the stand was very friendly. The continental breakfast was just enough to get our day started. We would definitely suggest to anybody coming to the area to give this location a try

Room Tip: Any room was good
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Billy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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396 reviews from our community

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Rating summary
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Stoney Creek
Level 4 Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2012

Ok, so the hotel itself wasn't so bad... no bed bugs.. clean.. other than the dog poop under the desk when I attempted to plug in my laptop.. called the front desk and they came and picked it up and said it was weird that they didn't allow pets.... well, we didn't have any.. you would think that the cleaning staff would have found it when vacuuming... Oh, and the breakfast.. what a laugh.. powdered eggs.. bacon.. stale donuts and cereal... but they were out of milk...

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
Thank nigerox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Morgantown hotels

Oklahoma City, Oklahoma
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 17, 2012

My husband and I had planEd to go to the 2012 University of Oklahoma vs West Virginia football game and made reservations at this hotel several months in advance. A week before our stay, I had to cancel the reservation as we were unable to make the trip due to an illness in the family. Very disappointed as we like to make a one out of state game to a new location each year. I had booked the room thru Expedia and it took three phone calls to Expedia and two to the hotel to get the room cancelled. Then, since I was not cancelling TWO WEEKS in advance, the manager tried to charge me a two night penalty. She first tried to blame the penalty on Expedia, which was not true. Then she said all hotels in Morgantown have the same cancellation policy, which was untrue as I cancelled a second hotel in Morgantown thru Expedia for the same weekend with no penalty. Then she blamed it on a special event (football game) but I did not book with a special event or get a special event price. Three nights stay with all the hotel taxes was going to cost me $427. She charged me $378 for a two night penalty. Luckily, my credit card company is dealing with the hotel on the penalty. Thank you VISA! My husband called the local Chamber of Commerce and was told that the owner of this hotel owns two others in town and gets alot of complaints regarding their lack of customer service. DO NOT STAY AT THIS HOTEL!!!!

  • Stayed November 2012, traveled as a couple
    • Value
    • Service
Review collected in partnership with Best Western

Helpful?
4 Thank Deanna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Etters, Pennsylvania
1 review
Reviewed November 16, 2012

We had a reservation for 11/18 that we had to cancel, but it was past the cancellation deadline. We contacted the hotel and they said it was too late to cancel but we asked them to let us know if someone wanted the room. About 2 hrs later the hotel called and we could cancel the room since they found someone to take it. Very good customer service.

Stayed November 2012, traveled with family
Helpful?
Thank rstambau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kari j, Manager at Best Western Mountaineer Inn, responded to this review, November 21, 2012
Thank you!! Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick, Maryland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 13, 2012

We have reseverations that were non-refundable due to a special event. Today we were told of a death in our family. I called hotel and spoke to the manager Kari and explained the situation. She told me there was nothing she could do and told me to call the 800 number. I called them and spoke with BW Customer Care and again explained the situation. She contacted Kari who told her that the owner would not refund our deposit even though this situation was completely out of our control. I will NEVER again consider staying at this hotel. It is so sad that given the situation - a death of a family member, that the hotel manager and owner are not willing to make an exception. WOW!

  • Stayed November 2012, traveled with family
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tamara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, WV
Level 5 Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 21, 2012

I have stayed at this hotel twice before because Best Western was the only hotel with rooms available the nights I needed a room. The hotel has had minor improvements like paint and carpet. I will warn you that instead of replacing rusty bathroom door hinges they have just painted over them and the rust is bleeding through.
The front desk staff is very nice and helpful. The breakfast was poor.

  • Stayed October 2012, traveled with friends
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Helpful?
Thank cathyinwv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sugar Grove, PA
1 review
Reviewed October 16, 2012

Located near West Virginia University and about a mile from Interstate 79 (exit 155), this is a convenient stop for north to/from south travel. The rooms are clean, the bed is and room temperature are comfortable, and the breakfast is well managed, This is a good place to stop.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdrianeL316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kari j, Manager at Best Western Mountaineer Inn, responded to this review, October 23, 2012
Thank you!!! Hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Mountaineer Inn

Property: Best Western Mountaineer Inn
Address: 366 Boyers Ave, Morgantown, WV 26505-3046
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Morgantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Mountaineer Inn 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Featuring newly renovated rooms, this Morgantown hotel is an ideal lodging choice for West Virginia University visitors. Ideally located near West Virginia University, the Best Western Mountaineer Inn provides comfortable accommodations for business and leisure travelers to the area. This West Virginia University hotel is located 1 mile east of Interstate 79 at Exit 155 just .05 mile from the West Virginia University Coliseum and one mile from the main campus. ... more   less 
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Also Known As:
Best Western Mountaineer Hotel Morgantown
Morgantown Best Western
Best Western Morgantown

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