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“Had Some Updating”

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Best Western Mountaineer Inn
Ranked #14 of 25 Hotels in Morgantown
Charleston, WV
Level 5 Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Had Some Updating”
Reviewed October 21, 2012

I have stayed at this hotel twice before because Best Western was the only hotel with rooms available the nights I needed a room. The hotel has had minor improvements like paint and carpet. I will warn you that instead of replacing rusty bathroom door hinges they have just painted over them and the rust is bleeding through.
The front desk staff is very nice and helpful. The breakfast was poor.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cathyinwv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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407 reviews from our community

Traveler rating
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    61
    46
    59
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172
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65
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Sugar Grove, PA
1 review
Reviewed October 16, 2012

Located near West Virginia University and about a mile from Interstate 79 (exit 155), this is a convenient stop for north to/from south travel. The rooms are clean, the bed is and room temperature are comfortable, and the breakfast is well managed, This is a good place to stop.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AdrianeL316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kari j, Manager at Best Western Mountaineer Inn, responded to this review, October 23, 2012
Thank you!!! Hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hasbrouck heights
1 review
Reviewed October 15, 2012

Do Not Stay here ever!!!!!!! Walked in and the room Smelled Like Cigarette Smoke. Woke Up The Next Morning To Ants In My Bed, Told The Woman At The Front Desk And She Could Care Less. I Was Charged 2x's On My Credit Card And Had To Wait Over A Week Because The Manager Was Away. It Was Family Weekend At The College And I Had To Leave A Day Early Because This Place Was Disgusting!!

  • Stayed October 2012, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bridget r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kari j, Manager at Best Western Mountaineer Inn, responded to this review, October 16, 2012
I am sorry about your recent experience at our hotel, however I was out of town and they day I came back I did speak with you and we did get the charges straightened out immediately. As far as the ants go we did not find any.... we even called our pest control company they were unable to find anything as well. Hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Morgantown hotels

SW Illinois
Level 6 Contributor
106 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed September 18, 2012

We found the Best Western when we decided to stop for the night. We'd already gone a few miles further than we had originally intended, so when we found the Best Western, we decided to stay here. After all, it was a Best Western, right? We came in the side entrance near where our room is (on the 2nd floor). We got into our room, and everything appeared to be just fine. Room was a good size and seemed to be in good condition, walls appear to have been recently painted, carpet looked reasonably clean (housekeeping ought to move the desk, etc. once in a while when vacuuming), the bedding appeared to be clean. Bed was quite comfortable, and even though we were right across the hall from the (very noisy) ice machine, it was very quiet in our room. I certainly wouldn't think to be concerned if I hadn't read the other reviews. Perhaps management has decided to get things in order?

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SWIllinoisBeachLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kari j, Manager at Best Western Mountaineer Inn, responded to this review, October 15, 2012
Thank you for your reiew we do appreciate it! We hope to see you again next time you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 7, 2012

Don't stay here!

This is one of the worst hotels I've ever stayed in. Look up dirty in the dictionary and this hotel's picture should be there. We pulled back the covers on the bed to find a huge urine stain on the bottom sheet. The hallway could not have been vacuumed for days. The entire place smelled.

All in all, a real dump.

Stayed August 2012, traveled with family
Helpful?
Thank Stan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kari j, Manager at Best Western Mountaineer Inn, responded to this review, October 15, 2012
I am sorry to hear about your experience at our hotel, and I would like to speak to you further about it, if you could contact me at 304-599-5399 and ask for Kari.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York, United States
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 26, 2012

The Best Western Hotel In Morgantown was okay, it was nothing special. We paid $90.00 which included our AAA savings, On line they advertised $60.00, but said no rate was $89.99 less the discount. The help is nice but not very welcoming. An ice machine was not working and the breaksfast food was okay. The scrambled eggs could of used more milk and the bacon was un eatable to my tastes, but my husband said it was okay. It was a quiet night in hotel room, the room was very clean but it is showing its age.So the the age of the room the price should be $69.99 a night with breakfast! We would stay again but will try another hotel when we are back in Morgantown in the late Fall. Thanks and happy, safe travels.

Room Tip: Make sure when you request they hear you as we requested first floor, but gave us second floor. We h...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kari j, Manager at Best Western Mountaineer Inn, responded to this review, October 15, 2012
Thank you for your response... We will take your advice into consideration on improving our hotel!!! Hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotonda West, Florida
Level 4 Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 27, 2012

The pool. Filthy,dirty piles of soft soil in the bottom , when I told the desk clerk Nicolas he just smillled and said "really" no apology , no I get some one to clean just smiled, bathrooms are way too small. Room smelled of something I am not sure. There were some nice men who worked all nite and came in the morning..they were fracking ,so these guys were really dirty, which is no fault of there own. They used all entrances, in the am upon the return of working,unfortunately left clods of dirt everywhere in the enteries, and halls.elevators,everywhere not one of those hotel workers made an effort to sweep or vacuum the mess up. At 2 pm that mess was still there, nice thing to walk into upon check in. We were here for montainfest and because it's a holiday week in Morgantown, they charged my card 2 day into a 5 day stay not at checkout... I was told this hotel policy,....I wanted to pay cash. At check out like every other hotel stay I have had.this is the worst hotel in the chain and these places are individually owned, the owner should be ashamed ..

Stayed July 2012, traveled as a couple
Helpful?
1 Thank 143suep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kari j, Manager at Best Western Mountaineer Inn, responded to this review, October 15, 2012
I am sorry to hear about your experience at our hotel, however I am the person who helped you and I am also the manager. The only problem that I was told about was the credit card charge, had I known about your whole experience I would have addressed all of your concerns. Please feel free to contact me at any time so we can discuss your concerns with our property. My phoone number is 3045995399. Hope to see you again!
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Additional Information about Best Western Mountaineer Inn

Property: Best Western Mountaineer Inn
Address: 366 Boyers Ave, Morgantown, WV 26505-3046
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Morgantown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Mountaineer Inn 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Featuring newly renovated rooms, this Morgantown hotel is an ideal lodging choice for West Virginia University visitors. Ideally located near West Virginia University, the Best Western Mountaineer Inn provides comfortable accommodations for business and leisure travelers to the area. This West Virginia University hotel is located 1 mile east of Interstate 79 at Exit 155 just .05 mile from the West Virginia University Coliseum and one mile from the main campus. ... more   less 
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Also Known As:
Best Western Mountaineer Hotel Morgantown
Morgantown Best Western
Best Western Morgantown

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