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Morgantown Marriott at Waterfront Place
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Reviews (659)
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All reviewsregatta barself parkingriver viewthe concierge loungevery nice hotelcorner roomvalet servicebreakfast buffetconference centerroom was spacioushot tubfront desk staffwest virginia universitywvu campushigh streetup to datedefinitely stay here again
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319 - 324 of 659 reviews
Reviewed August 8, 2014

We stayed at the Waterfront Place Hotel on our way to Louisville. The hotel was easy to find, seemed like it was brand new, with a lovely stone and wood reception area and inviting large rooms and bathroom. The staff was friendly and helpful.
We loved that the hotel was next to the Monongahela River with amazing views and a lovely walkway along the River. There were some great restaurants close by too!

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Service
1  Thank GailinCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded August 19, 2014

Gailin,
Firstly, we hope your journey to Louisville was wonderful. Secondly, thank you very much for taking the time to write such a wonderful review. We value your comments about our hotel and staff.

The variety of restaurants nearby is excellent, and we are pleased you were able to experience a bit of Morgantown during your stay. We hope to see you again during your return trip.

Sincerely,
Ryan Alexander – Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2014

Our daughter is student at WVU, and having stayed at MANY hotels in this area, the Waterfront is the front runner in in terms of location to the University (downtown campus).-it is not close to the stadium however so you need alternate transportation if you are coming for a football game. If you are a runner/biker, the paths that run in front of the river and run for I think over 50 miles are wonderful. There are also a couple of nice nearby restaurants within fast walking distance to the hotel to sit outside by the water. Rooms are comfortable and very roomy, staff (especially front desk clerk Haley Peters!) is wonderful to work with. We had a bathroom repair when we checked in and it was fixed within 10 minutes of us reporting it. It has a Marriott/Sheraton feel, which I believe it will become after it's renovation. Nice roomy lobby, across from the WVU visitors center. Only thing lacking was a refrigerator in the room. You can get one, but it is 10 bucks which I think is kind of petty for a hotel of this caliber. Hopefully the new owners will re-consider this amenity

Room Tip: Ask for a river view room
  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank mdpters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded August 8, 2014

Thank you for taking a moment to review your Waterfront Place Hotel stay. We truly value your wonderful remarks about the hotel’s location and accommodations, and we hope to see you again when you next visit your daughter at WVU.

Sincerely,
Ryan Alexander – Sales Manager

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Reviewed July 29, 2014

We booked this hotel to go to after a Class V white water rafting trip, and it was well-deserved. I knew we would need a good shower, which this hotel provided. We found the hot tub in connection with the pool to be fantastic and helped soothe my sore muscles. We were able to walk to dinner and tour Morgantown easily. The staff at the hotel was helpful and super friendly. The bedding was so comfortable, and we didn't hear anything from the neighboring rooms. The only thing I wish this hotel had was a plushy bathrobe. Other than that, it was fantastic!

  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Emma F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded August 8, 2014

Emma K.,
Thank you for your excellent comments in regards to your recent stay. I am glad to hear our guestrooms and amenities were soothing after your rafting trip, and I hope you will stay with us again the next time you hit the rapids!

Sincerely,
Ryan Alexander – Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2014

We stayed at the Waterfront for our anniversary. The room was nice when we checked in and had a great view. When we returned on our second day we found that our room had not had maid service. We did not report it at this time and chose to tell them at checkout and all we got was "sorry". We will not let this spoil our trip and will return.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Lori V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded August 8, 2014

Lori V.,
Thank you for your recent review and for choosing to celebrate your anniversary with us. I am pleased to hear you enjoyed your room and the view as well.

Please accept my apologies for both the lack of maid service your second day and the response you received. Both of the issues you encountered are below our service standard, and they will be addressed. Thank you again for staying with us, and we look forward to your return journey.

Sincerely,
Ryan Alexander – Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014 via mobile

Stayed here for a conference. The service was excellent! Rooms were great.... Spacious. Only thing I would recommend is a refrigerator and microwave in every room! Staff was exceptional. I was impressed with the entire visit. I totally recommend this place for future stays in the area. It is conveniently located close to anything you would need, but enough out of the way so you don't have to worry about the noise and traffic. The conference set up was great too. Valet parking a plus! Paid conference price... So I had a great deal. The view is amazing. There is a place to walk out back along the river. Check the Waterfront Place out!

Stayed: July 2014
Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded July 23, 2014

Andrea C.,

We greatly appreciate your wonderful remarks in regards to your conference and hotel experiences. It pleases me to hear you enjoyed multiple hotel amenities during the conference, too. Thank you for the recommendation and we hope to see you again at the Waterfront Place Hotel.

Sincerely,
Ryan Alexander – Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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