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“Lovely hotel!”

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Morgantown Marriott at Waterfront Place
Ranked #3 of 24 Hotels in Morgantown
Certificate of Excellence
Reviewed August 8, 2014

We stayed at the Waterfront Place Hotel on our way to Louisville. The hotel was easy to find, seemed like it was brand new, with a lovely stone and wood reception area and inviting large rooms and bathroom. The staff was friendly and helpful.
We loved that the hotel was next to the Monongahela River with amazing views and a lovely walkway along the River. There were some great restaurants close by too!

  • Stayed: August 2014, traveled as a couple
    • Value
    • Location
    • Service
1  Thank GailinCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded August 19, 2014

Gailin,
Firstly, we hope your journey to Louisville was wonderful. Secondly, thank you very much for taking the time to write such a wonderful review. We value your comments about our hotel and staff.

The variety of restaurants nearby is excellent, and we are pleased you were able to experience a bit of Morgantown during your stay. We hope to see you again during your return trip.

Sincerely,
Ryan Alexander – Sales Manager

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290 - 296 of 630 reviews

Reviewed August 5, 2014

Our daughter is student at WVU, and having stayed at MANY hotels in this area, the Waterfront is the front runner in in terms of location to the University (downtown campus).-it is not close to the stadium however so you need alternate transportation if you are coming for a football game. If you are a runner/biker, the paths that run in front of the river and run for I think over 50 miles are wonderful. There are also a couple of nice nearby restaurants within fast walking distance to the hotel to sit outside by the water. Rooms are comfortable and very roomy, staff (especially front desk clerk Haley Peters!) is wonderful to work with. We had a bathroom repair when we checked in and it was fixed within 10 minutes of us reporting it. It has a Marriott/Sheraton feel, which I believe it will become after it's renovation. Nice roomy lobby, across from the WVU visitors center. Only thing lacking was a refrigerator in the room. You can get one, but it is 10 bucks which I think is kind of petty for a hotel of this caliber. Hopefully the new owners will re-consider this amenity

Room Tip: Ask for a river view room
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  • Stayed: July 2014, traveled with family
    • Value
    • Cleanliness
    • Service
1  Thank mdpters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded August 8, 2014

Thank you for taking a moment to review your Waterfront Place Hotel stay. We truly value your wonderful remarks about the hotel’s location and accommodations, and we hope to see you again when you next visit your daughter at WVU.

Sincerely,
Ryan Alexander – Sales Manager

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Reviewed July 29, 2014

We booked this hotel to go to after a Class V white water rafting trip, and it was well-deserved. I knew we would need a good shower, which this hotel provided. We found the hot tub in connection with the pool to be fantastic and helped soothe my sore muscles. We were able to walk to dinner and tour Morgantown easily. The staff at the hotel was helpful and super friendly. The bedding was so comfortable, and we didn't hear anything from the neighboring rooms. The only thing I wish this hotel had was a plushy bathrobe. Other than that, it was fantastic!

  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Emma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded August 8, 2014

Emma K.,
Thank you for your excellent comments in regards to your recent stay. I am glad to hear our guestrooms and amenities were soothing after your rafting trip, and I hope you will stay with us again the next time you hit the rapids!

Sincerely,
Ryan Alexander – Sales Manager

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Reviewed July 29, 2014

We stayed at the Waterfront for our anniversary. The room was nice when we checked in and had a great view. When we returned on our second day we found that our room had not had maid service. We did not report it at this time and chose to tell them at checkout and all we got was "sorry". We will not let this spoil our trip and will return.

  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Lori V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded August 8, 2014

Lori V.,
Thank you for your recent review and for choosing to celebrate your anniversary with us. I am pleased to hear you enjoyed your room and the view as well.

Please accept my apologies for both the lack of maid service your second day and the response you received. Both of the issues you encountered are below our service standard, and they will be addressed. Thank you again for staying with us, and we look forward to your return journey.

Sincerely,
Ryan Alexander – Sales Manager

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Reviewed July 20, 2014 via mobile

Stayed here for a conference. The service was excellent! Rooms were great.... Spacious. Only thing I would recommend is a refrigerator and microwave in every room! Staff was exceptional. I was impressed with the entire visit. I totally recommend this place for future stays in the area. It is conveniently located close to anything you would need, but enough out of the way so you don't have to worry about the noise and traffic. The conference set up was great too. Valet parking a plus! Paid conference price... So I had a great deal. The view is amazing. There is a place to walk out back along the river. Check the Waterfront Place out!

Stayed: July 2014
Thank Andrea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded July 23, 2014

Andrea C.,

We greatly appreciate your wonderful remarks in regards to your conference and hotel experiences. It pleases me to hear you enjoyed multiple hotel amenities during the conference, too. Thank you for the recommendation and we hope to see you again at the Waterfront Place Hotel.

Sincerely,
Ryan Alexander – Sales Manager

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Reviewed July 17, 2014

Very good service. Spacious rooms that are clean and up to date. Quiet, nice bedding and mattresses. Decent indoor pool with hot tub. Close to restaurants and bike/walking trail along the river. Good bar and restaurant on site. A very good place to stay.

  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank slrv61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded July 23, 2014

Thank you for your recent review of the Waterfront Place Hotel. We appreciate your excellent comments, and we hope to see you for a future stay at the Waterfront.

Sincerely,
Ryan Alexander – Sales Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014 via mobile

We stopped here to rest for the night after driving for several hours with the kids. The hotel was definitely more than expected. I was both impressed and annoyed. The hotel sat along a gorgeous waterway and was enormous. Parking was a bit confusing and it cost 6.00 per day to park at their hotel. The room was clean and very spacious, but it didn't have a refrigerator. We had a view of the roof mostly with a peak of the waterway. The pool and hot tub were nice. The hot tub was very large and the kids loved it. The pool was also quite warm, but the floor felt gritty. The hotel offered a few restaurants to choose from, but we couldn't afford any of that with our 4 kids. It would be wonderful for a romantic trip though. The beds were cozy and comfortable. The hotel was bright and the staff were all inviting and helpful. It was worth the stop for the night.

Stayed: July 2014, traveled with family
1  Thank JulieD1228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Sales Manager at Morgantown Marriott at Waterfront Place, responded to this reviewResponded July 23, 2014

Julie D.,

Thank you for the kind words regarding our hotel accommodations, services, and staff. I am pleased to hear your family was able to enjoy the indoor pool and rest for the evening, and I hope you will visit us again the next time you pass through Morgantown.

Sincerely,
Ryan Alexander – Sales Manager

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Additional Information about Morgantown Marriott at Waterfront Place

Address: 2 Waterfront Pl, Morgantown, WV 26501-5954
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Morgantown
#4 Family Hotel in Morgantown
#5 Business Hotel in Morgantown
Price Range: $108 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Morgantown Marriott at Waterfront Place 3.5*
Number of rooms: 207
Official Description (provided by the hotel):
The newly transformed Morgantown Marriott is conveniently located one mile from West Virginia University and offers an airport shuttle, full-service spa, fitness center, pool, and a full-service Starbucks®. The hotel has nine floors with 207 guest rooms including eight suites, consisting of double-queen and king guest rooms, with river or city views available. Morgantown Marriott also offers concierge-level guest rooms. To ensure a comfortable stay for travelers, all rooms are equipped with complimentary high speed Internet, a desk, a mini refrigerator, a 55” television, and a coffee maker for early risers. Located within the hotel, Morgantown Marriott also houses 18 meeting rooms with more than 50,000 square feet of meeting and event space, perfect for business, weddings, parties and more. ... more   less 
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Also Known As:
Waterfront Place Morgantown
Hotel Waterfront Place

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