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“Fabulous Place for a football weekend!”

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Waterfront Place Hotel
Ranked #6 of 24 Hotels in Morgantown
Richardson, Texas
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Fabulous Place for a football weekend!”
5 of 5 bubbles Reviewed November 14, 2013

My wife and I stayed at the Waterfront Hotel on October 19th after watching the Texas Tech - West Virginia football game and were treated to an extremely classy and terrific stay! The staff was excellent in helping us decide what restaurants to eat at near the hotel and also welcomed us warmly as out of town visiting guests. One of the things that caught our attention was the display of the WVU and Texas Tech flags in the lobby and the Texas Tech flags outside on the circular driveway which was really classy! We agree that this really welcomes any visiting football fans to Morgantown! Outside of the hotel, there is a jogging/bike path that runs along the river which takes you by several restaurants - we really enjoyed the local Mountain Top Brewery while waiting for a seat at the Italian place next door. Finally, we would heartily recommend the buffet breakfast for $10 at this hotel. In summary, I would strongly urge anyone coming to Morgantown to stay at this hotel - the atmosphere, hospitality, location, and friendliness just can't be beat! Thank you for a terrific weekend in Morgantown!

Room Tip: Views of the river are beautiful!
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrinceRaider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review, November 18, 2013
PrinceRaider – Many thanks for the kind words and compliments regarding your football weekend experience. We share all of our guest responses with our staff; they will be pleased to read your wonderful comments. Hopefully we will see you again the next time Texas Tech visits Morgantown.

All the best,
Ryan Alexander – Marketing Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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563 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Hurricane, West Virginia
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 10, 2013

Great place for a meeting and football weekend. Service was excellent, facilities are first class. Highly recommend! Breakfast Buffet very reasonable and excellent. If you get a chance go to Table 9 for dinner just a short walk from Waterfront Place.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review, November 11, 2013
Dear Jeff B,
Thank you for your kind review regarding our hotel facilities and services. We look forward to your next visit to Morgantown.
All the best,
Ryan Alexander – Marketing Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed November 5, 2013

We don't usually book hotel packages, but we did for an overnight stay here. The "Do Not Disturb" package -- dinner, including a bottle of wine and breakfast - was perfect for our needs, since we didn't know the area and were arriving late in the afternoon. Our King bed riverview room was very spacious and comfortable, with a terrific view upriver with fall foliage. Staff was nice, and dinner was good. Breakfast was very good. Only wish I'd known there was free coffee in the bar in the morning Given their proximity to the several extensive bike paths I'm surprised they haven't created a "Biker's Package with a bike rental." The hotel seems closely affiliated with West Virginia U (What in Morgantown isn't?) and this was an away football weekend. I'm sure it sells out on big sports weekends. We'd come again when we return for our biking in the Spring, but perhaps not the whole package since we discovered several interesting restaurants w/in a block of the hotel right along the bike path. Minor minor nits re: housekeeping. A used candy wrapper was sitting on a magazine when we arrived, and the bathroom toilet paper holder and seat needed repair. But otherwise perfect.

Room Tip: River view is a bonus, and in my mind worth the extra $$. Too far above 6th Floor and you won't...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kalpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review, November 6, 2013
Kalpr – We greatly appreciate your recent review regarding your Waterfront Place Hotel experience. Our “Do Not Disturb” package is a popular choice, and I am happy to hear the package fit your needs perfectly. We look forward to seeing you again when you return for biking in the spring.

All the best,
Ryan Alexander – Marketing Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ravenswood
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed November 5, 2013

I booked a room for Nov 1, 2014 just minutes ago when the WVU football schedule came out for next yr. I booked the room at the rate of $149 which was very cheap for this hotel I thought. However, when I got a confirmation email, it included a nice little surprise. I was being charged a non-refundable $150 since it was for a WVU game. Nowhere did it say anything about that when I was booking the room. The only deposit mentioned was for WVU graduations only. Then I call 3 diff times and Michael transfers me all 3 times. 1st time went to a voicemail. 2nd time I was on hold for over 10 minutes. 3rd time I finally told him, to transfer to me a person, not a voicemail. I get some guy who's not even at the hotel physically and says the reservation hasn't even popped up in their system yet. I just went ahead and cancelled the reservation. What a pathetic display of customer service from Michael who answered the phone.

Stayed November 2013, traveled with friends
Helpful?
2 Thank Rick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review, November 12, 2013
Dear Rick H,

It is inexcusable that our hotel staff did not assist you at the time of calling. We have taken corrective action with the employees who were found irresponsible with answering the phones yesterday.

The hotel was as surprised as WVU football fans to have the schedule posted already for 2014 home games. We hope that you will allow us the chance to win back your confidence.

Sincerely,
Ryan Alexander
Marketing Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed November 2, 2013 via mobile

We spent two nights at the hotel and attended a function at the event center. Every part of our stay exceeded our expectations. Every staff member went out of their way to be thoughtful and accommodating. We will definitely stay here again the next time we are in Morgantown.

Stayed November 2013, traveled on business
Helpful?
1 Thank Lynda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review, November 4, 2013
Wilbea – Thank you for sharing your experience regarding your stay at the Waterfront Place Hotel. It pleases me to hear everything—from the event center function to the hotel staff and accommodations—exceeded your expectations. We look forward to seeing you during your next visit to Morgantown.

All the best,
Ryan Alexander – Marketing Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staunton, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 29, 2013

Always a wonderful place to stay. Haley and Toni are always brighten my day with their bright smiles and welcoming personality. Food is great - again wonderful service! You will not be disappointed selecting Waterfront Place Hotel.

Room Tip: Riverside provides you with an awesome view. But all rooms are excellent.
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan A, Marketing Specialist at Waterfront Place Hotel, responded to this review, October 30, 2013
Chad S - Thank you for your wonderful review and recommendation regarding our hotel. We hope to see you again in the future at Waterfront Place Hotel.

All the best,
Ryan Alexander
Marketing Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waterfront Place Hotel

Property: Waterfront Place Hotel
Address: 2 Waterfront Pl, Morgantown, WV 26501-5954
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Morgantown
#4 Family Hotel in Morgantown
#5 Business Hotel in Morgantown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterfront Place Hotel 3.5*
Number of rooms: 207
Official Description (provided by the hotel):
Welcome to the Waterfront Place Hotel, overlooking the picturesque Monongahela River in Morgantown, West Virginia. This beautiful, full-service Wharf District hotel boasts 205 well-appointed guest rooms and suites with an abundance of amenities, making this premier waterfront hotel perfect for business and leisure travelers alike. Guests enjoy luxurious bedding, free high speed wireless Internet, a beautiful indoor pool, state-of-the-art fitness center, on-site dining, availability of spa services, room service, flat screen televisions, and much more. ... more   less 
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Also Known As:
Waterfront Place Morgantown
Hotel Waterfront Place

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