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“Very nice hotel”

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Waterfront Place Hotel
Ranked #6 of 24 Hotels in Morgantown
Eau Claire, Wisconsin
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very nice hotel”
Reviewed May 24, 2012

I had a great experience here. Room was comfortable and clean. Valet parking service made life much easier (it's $8 in case you're curious). Room service was very nice as is the food at the restaurant. Staff had to repair the toilet late one night and was quick and efficient. Nice view of the river from large windows. (fyi - the blackout curtains are hidden behind the sheers) The whole experience was quite upscale. The only problem might be getting to town without a car - they might have a shuttle (we didn't ask), but you can't step out the door and walk right to downtown.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rachelss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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563 reviews from our community

Traveler rating
    244
    185
    84
    32
    18
See reviews for
145
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167
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Houston
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 19, 2012

There is really only one upscale hotel in Morgantown and that is the Waterfront Place. The place is always bustling with activity. This is our third stay there. Room decor is tasteful. Standard King room is a decent size. Bathroom is spacious. Water pressure is excellent. Restaurant in the hotel called the Regatta is really quite good and reasonably priced. Service is excellent - everyone is cheerful. Sleep number beds are very comfortable - enjoyed this on the concierge level. Convenient to restaurants on High Street.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quail84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
charleston wv
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 15, 2012

Found Bed Bugs in room 1019. Staff was polite and attempted to be helpful, but did not appear to have the training or expertise to deal with the issue beyond putting some of our clothes in their dryer. They returned the clothes in plastic bags with holes in them, negating the heat treatment.
They comped the room, but they were checking people in on the floor as we left.

The only action they accomplished with dispatch was to take the bedbugs we found from the room.

No manager has contacted me since we left, despite my leaving my contact information.

On a more mundane note, two of the three exercise bicycles in the fitness center are non-functional, and have been that way for the last month.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review, May 19, 2012
We regret the unfortunate situation that occurred during your stay however your comments are very misleading. Our staff is trained on how to handle these situations and they executed the process without any issues or delays. It is also our understanding that you did in fact speak with our rooms division manager regarding this issue as they contacted you to go over the credit to your account. The hotel industry is at the mercy of our guests when it relates to these types of situations. We train our staff to handle these issues and feel they did so in a very professional manner.

Dan Watts
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 29, 2012

Only the Concierge Level has "Sleep Number" beds. Mine deflated in the middle of the night. In the morning I moved the bed to see if it were a mechanical issue. I think I was the first one ever to move the bed. The dust bunnies had been multiplying for some time. The air hose was not properly connected. When I pointed out the problem to the desk staff, they advised me that it was a problem for me to take up with the Sleep Number company. After much debate, they refunded 10% of the room rate.
The Concierge Club Center offers a breakfast almost identical to Days Inn. Not impressed.
Building is Handicap friendly, but the staff is not.
Very good in-house restaurant.

Room Tip: The Concierge Level has "Sleep Number" beds.
See more room tips
  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Goddess-of-Luxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheeling WV
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 27, 2012

The Waterfront Place hotel sits on the Monongahela River in the newer Waterfront District of Morgantown. A short drive from the main campus of WVU, it has a very good restaurant, lounge, fitness center and indoor pool. There are also private residences on the upper floors.

Room Tip: Ask for a river view room on an upper floor.
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WheelingWVMarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 23, 2012

I have stayed here many times on business trips over the past 16 months, and it has proven to be consistently good. The front desk staff are cheerful, courteous, and helpful, the rooms are clean and well-maintained, and the amenities are good.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank davosbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review, April 25, 2012
We greatly appreciate your comments and your loyalty to the Waterfront Place Hotel. We look forward to your return in the future.

all the best,
Dan Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Myrtle Beach
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 23, 2012

Front desk was a little out of sorts and our reservations were not executed correctly BUT the night Manager Dan deserves 6 stars as he stepped in and corrected situation and more than made up for the error.

Also had dinner at hotel restaurant which was pricey but WELL WORTH the amount, excellent!

Room Tip: 11th floor conceirge level is a great treat!
See more room tips
  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 007Damselfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review, April 25, 2012
We apologize for the confusion we created with your reservations but we are glad to hear that Dan Mozer took charge of the situation and was able to get you taken care of. He is a great asset to our team. Also very glad to hear you enjoyed your dinner in the Regatta. We have a great culinary team and we are very proud of the product they put out each and every day.

hope to see you again at the Waterfront Place Hotel.

all the best,
Dan Watts
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waterfront Place Hotel

Property: Waterfront Place Hotel
Address: 2 Waterfront Pl, Morgantown, WV 26501-5954
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Morgantown
#4 Family Hotel in Morgantown
#5 Business Hotel in Morgantown
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waterfront Place Hotel 3.5*
Number of rooms: 207
Official Description (provided by the hotel):
Welcome to the Waterfront Place Hotel, overlooking the picturesque Monongahela River in Morgantown, West Virginia. This beautiful, full-service Wharf District hotel boasts 205 well-appointed guest rooms and suites with an abundance of amenities, making this premier waterfront hotel perfect for business and leisure travelers alike. Guests enjoy luxurious bedding, free high speed wireless Internet, a beautiful indoor pool, state-of-the-art fitness center, on-site dining, availability of spa services, room service, flat screen televisions, and much more. ... more   less 
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Also Known As:
Waterfront Place Morgantown
Hotel Waterfront Place

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