Usually a Holiday Inn Express experience is fine - especially for a one day stay on a cross country road trip. But this HIE was not up to par. To begin with our room door lock was not working and had to be re-keyed. When we told the desk clerk he seemed mildly perturbed that we could not access our room. It was only when he followed us to the room and saw first hand that the key did not work that he fixed the door by reprogramming it.
The room smelled stale. That was off putting but the hotel was full that night so we were not able to switch rooms. How can a room smell stale when it is a non smoking hotel - old carpet? Who knows. And the mattress was slaggy - we travel all over the world and a worn out mattress is simply unacceptable.
The price quoted on the website was $135 but we were charged $144 and with all the added taxes the bill was $161. Wow! That was the senior "discount" rate. I would suggest not staying at this hotel until necessary upgrades are done.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel Morgantown. We are a 68 room hotel that features many amenities such as a complimentary deluxe continental breakfast, indoor pool, spa and exercise facility along with meeting space for 40 classroom style or 60 theatre style. All rooms are accessed through interior corridors and feature a microwave, refrigerator, coffee maker, two-line speakerphone with data port, hair dryer, iron and ironing board and free high speed wireless Internet access. An elevator is available for access on upper floors. The Holiday Inn Express Hotel is conveniently located on I-68, exit 7 (Peirpont Rd/Airport) or from I-79, Exit 148 (I-68 East/Cumberland), exit 7 (Peirpont Rd/Airport). Stay with us and our friendly staff will make you feel at home. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Orbitz, Booking.com, Travelocity, TripOnline SA, Hotwire, Ctrip TA, Cancelon, Priceline, HotelQuickly and HRS so you can book your Holiday Inn Express Morgantown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Morgantown Hotel Morgantown
- Holiday Inn Morgantown