We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice chat and relax”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Garden Inn Morgantown
Ranked #14 of 24 Hotels in Morgantown
Certificate of Excellence
Reviewed March 27, 2014

The memory I have from this well located hotel is the restaurant attendant. I was dinning alone and she was so nice as to make me comfortable and chatting to amuse me at the same time! And they always left coffee and tea complementary 24hours. On that frozen March, warming was necessary!

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tatiana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded March 31, 2014

Thank you for taking the time to complete a review and let us know about your experience at the Hilton Garden Inn Morgantown. Our team takes pride in following up on our guests’ comments as it provides us the opportunity to show our commitment to you and emphasize our appreciation of your business. If you travel in the area again, please come and see us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (694)
Traveler rating
Traveler type
Time of year
Language

518 - 524 of 694 reviews

Reviewed March 23, 2014

the rooms were comfortable and clean. the breakfast was good except home fries overcooked and seemed like they had been made for a while. .Breakfast girl with dark hair and glasses polite and very nice The other young blond not very friendly. The rest of. the staff VERY NICE AND ATTENTIVE, Pillows need to be bigger. conveniently located next to resturants and bars.would stay again

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank douglas t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded March 31, 2014

Thank you for the kind words regarding your recent stay. I sincerely regret that you experienced any inconvenience during your stay with us at Hilton Garden Inn. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing and we hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2014

When I checked into my room it smelled like mildew- it was so horrible that I asked for another room. The new room was on another floor and it smelled too! It was not as bad as the first one, but it was so very strong and gave me a headache.

Cons
Uncomfortable Bed & Pillows were terrible
Room smelled horribly
Room service screwed up a very simple meal and yet still charged 20% tip and didn't comp anything or even offer anything
Price $180 a night is pretty steep

Pros
Indoor pool
Fitness center (with free weights)
Close to WVU
Shopping center has multiple options for dinner, gas, and grocery
In room fridge & microwave

I think if the rooms didn't smell I would be OK coming back here. Unfortunately, that is a deal breaker.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TuscanyKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded March 31, 2014

We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay and I sincerely apologize for any inconvenience that this issue may have caused. We would like for you to contact the hotel directly so that we can address this issue in the proper manner.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

We stayed here on our way back from Myrtle Beach, and were very pleased upon our arrival. The lobby was very nicely designed with a coffee station offering snacks and lemonade. Our room was very attractive, with Neutrogena products in the bathroom. We were able to connect to the internet free of charge, and the pool was very clean, and nicely warm. The hot tub had been closed, but staff opened it just as we arrived so it was clean and hot when we got there. The plaza outside the hotel is handy, with a Kroeger's grocery store, and a wide variety of restaurants to choose from. We ended up eating at the restaurant in the hotel, and had Gabby as our waitress - so charming and efficient. Breakfast the next day, included in our rate, was great. The special was an egg white omelette with vegetables, with home fries, along with tea and some of the best chocolate muffins! Again, staff were excellent. I would recommend the hotel for that very reason - everyone was very professional.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Steven H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded March 31, 2014

I am glad you enjoyed your stay with us at Hilton Garden Inn in Morgantown! Thank you so much for taking the time to give us feedback about your experience. Making sure that guests are comfortable and satisfied with their experience with us is our first priority, and hearing feedback from our guests is very encouraging and shows that our hard work is paying off. If you travel in the area again, please come and see us!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

The beds were uncomfortable and the pillows were really small, making our night's sleep bad. We had stayed here before and enjoyed our stay. I'm not sure if we just got a bad room or what happened. We had planned to stay here for WVU graduation, but I'm not sure we will now.

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Scott H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded March 31, 2014

We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

I travel all over the world and sometimes feel like I live in hotels. This was by far one of the best, most attentive, most professional, most personable staffs I've had the pleasure of accommodating us during our stay.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded March 11, 2014

Our team takes pride in following up on our guests’ comments as it provides us the opportunity to show our commitment to you and emphasize our appreciation of your business. We are very pleased to see you have given us excellent survey scores and enjoyed your stay with us. We sincerely appreciate you taking time to review your recent stay. We hope to see you again soon at the Hilton Garden Inn Morgantown.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

The staff at this Hilton Garden were exceptional. We asked if they had a raised toilet seat available for my elderly mother. The staff offered us a handicap room. This also made it easier for my mother to get around with her walker with less trip hazards. This facility was exceptionally clean. The only reason I would not stay at here again is the beds were hard. I am use to a softer mattress. Even though their mattresses had a firmness dial I don't think it worked.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank mammie96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIMorgantown, Director of Sales at Hilton Garden Inn Morgantown, responded to this reviewResponded March 5, 2014

Thank you for taking the time to review your recent stay. We appreciate your kind remarks regarding our hotel accommodations and staff. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future. Thank you again for sharing.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Morgantown hotels
2.3 mi away
Morgantown Marriott at Waterfront Place
1 mi away
Hampton Inn Morgantown
Hampton Inn Morgantown
#5 of 24 in Morgantown
562 reviews
3.3 mi away
Fairfield Inn & Suites Morgantown
Show Prices
Show Prices
Show Prices
3.1 mi away
Hampton Inn & Suites Morgantown / University Town Centre
2.7 mi away
Courtyard by Marriott Morgantown
1 mi away
Euro-Suites Hotel
Euro-Suites Hotel
#10 of 24 in Morgantown
316 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Morgantown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Morgantown

Address: 150 Suncrest Town Centre Dr, Morgantown, WV 26505-1827
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Morgantown
#1 Business Hotel in Morgantown
#3 Family Hotel in Morgantown
Price Range: $93 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Morgantown 3*
Number of rooms: 118
Official Description (provided by the hotel):
Enjoy many of the comforts of home while on the road at the Hilton Garden Inn Morgantown. With easy access to many of Morgantown’s businesses, the West Virginia University campus, nightlife, dining, shopping and more, this hotel puts you in the center of the action. While you stay, take advantage of free internet access, take a dip in the pool, order a cooked-to-order meal at the Great American Grill or heat up a microwavable meal from the 24-hour Pavilion Pantry in the comfort of your room. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Hilton Garden Inn Morgantown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Morgantown Hotel Morgantown

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing