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“The great breakfast wasn't enough this time”

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Ramada Morgantown Hotel & Conference Center
Ranked #21 of 25 Hotels in Morgantown
Reviewed May 25, 2013

Like most Ramada's i have visited in the past few years, this one is pretty rough.
However, the free hot breakfast and adequate staff has kept me coming back for many years, despite the old and worn rooms and generally tired property.
Unfortunately, unless all of the newer motels in the area have no vacancy, this will be my last stay at this location due to further aging of the property and a staff that no longer shows concern.
It is inconceivable in 2013 to acknowledge having poor and inconsistent internet service and then say that's just the way it is. Maybe the management company should add some additional yagi antennas or wireless base units.
But then again, maybe the improvements could be made in the guest rooms, or perhaps in training some of the staff.
The room was a bit more worn than my previous visits, with torn wall paper, a crooked door that you could stick your fingers over, and an old cathode ray tube television that had a broken case.
There are still no refrigerators or microwaves in the rooms, and while I don't always use them, it is nice to have them available.
The front desk staff is not interested in guest service, and when this observation is added to the overall condition of the property it is enough to tip the scales against the great hot breakfast.
Sorry Ramada, but this is the second property that I do not plan to visit again.

Room Tip: If you want internet, stay away from the 4th floor.
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  • Stayed: May 2013, traveled on business
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1  Thank Team_Maltese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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502 - 508 of 636 reviews

Reviewed May 24, 2013

  • Stayed: May 2013, traveled on business
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Review collected in partnership with Ramada
1  Thank Russ O
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 20, 2013

I seldom write reviews but wanted to take time to write this to express my appreciation. The hotel was lovely, clean, and comfortable....actually the atmosphere was very relaxing (even with the stress of graduation weekend). But what impressed me the most was the service I received from the front desk staff! We were running late (typical) and I must have contacted the desk a half dozen times on my way with a variety of questions. They were courteous and professional at all times. My graduating student was getting a little stressed about not having enough time to get ready if the check in was hectic so I called the front desk, explained the situation, and her response was "don't worry about a thing....I'll take care of it!" I really, really appreciated it...graduation weekend can be hectic. She handed me the key with a smile when we came in the door! Service like that means a great deal to me. It was our 1st time to stay there but it will not be our last. Ramada will be our 1st choice from now on....kind and friendly service goes a long way with me. From the front desk to the restaurant, our customer service may have been the best we have ever had....and we travel often. Thanks Ramada Morgantown!!

  • Stayed: May 2013, traveled with family
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1  Thank pmcf_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013

  • Stayed: May 2013, traveled with family
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Review collected in partnership with Ramada
Thank Lori P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 8, 2013

  • Stayed: May 2013, traveled solo
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Review collected in partnership with Ramada
Thank Daphne L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 8, 2013

I've stayed here many times over the years; no complaints. A very good free breakfast is included. A rare hotel using draw strings on the drape assemblies - everything is in very good to excellent repair.

Room Tip: Call ahead as they are often full, especially on the weekends.
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  • Stayed: May 2013, traveled on business
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Thank Joby1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

  • Stayed: April 2013, traveled with friends
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Review collected in partnership with Ramada
Thank Heather L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Morgantown Hotel & Conference Center

Address: 20 Scott Ave, Morgantown, WV 26508
Phone Number:
Location: United States > West Virginia > Morgantown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #21 of 25 Hotels in Morgantown
Price Range: $71 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Morgantown Hotel & Conference Center 2.5*
Number of rooms: 159
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Also Known As:
Ramada Hotel Morgantown
Ramada Inn Morgantown
Ramada Morgantown
Morgantown Ramada
Ramada Inn Hotel

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