I made a reservation 1 month in advance. When I arrived I was not given the 2 queen bed/non smoking room that I had confirmed. I recd 1 bed and 1 couch. The clerk, who dressed and acted unprofessionally, said she couldn't do anything about it as she had no more rooms with 2 beds. The manager, who was not present but spoke with me on the phone, told me he didn't care if I stayed there or not. He didn't care if I cancelled my reservation as they had my card swiped already and he would hold my payment for 2 weeks anyway! I had no choice but to stay. And my non-smoking room was in a very nicotine smelling hallway. There were no soaps or shampoos in the room and there was no bedding for the pull out couch! A very miserable experience and I will never stay at another Super 8 anywhere because of it.
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- Also Known As:
- Morgantown Super 8 Hotel Morgantown
- Morgantown Super Eight