We booked the Morgantown Hotel based on good reviews. After arriving at 11pm we rang the bell and there wasn't any answer after several tries. We had no choice but to go somewhere else. The next morning my husband went to the motel to make sure we weren't charged and let them know what happened. They said they know that the bell is not working and need to fix it. We would not be charged we were told as we hadn't even stayed. Well our Mastercard bill and you guessed it, we were charged. I called and they were frustrated that the mistake was made and promised we'd be refunded. After 3 months, nothing. So we've spoken in person and on the phone. I'll now try e-mailing them. If you won't be there before 8pm, don't book in advance.
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- Also Known As:
- Morgantown Hotel Morgantown