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“Phone cord problem solved!”

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Comfort Suites Mineral Wells
Ranked #4 of 5 Hotels in Mineral Wells
Certificate of Excellence
Wilmington, North Carolina
1 review
“Phone cord problem solved!”
Reviewed August 27, 2012

I spend way too many nights on the road as a tech-warrior and this pretty hotel was a blessing. Not just the extra large room (we stayed in a double) with the couch area and two computer desks, the four pillows, the kitchenette, and the modern bedside lights with an extra receptacle each, The staff were all friendly and helpful and especially engaging.

I stayed three nights and on the third day I had accidentally left my android phone cord at a work-site. I asked the front desk if they had a lost and found and they did, a large box of phone/PS2/iPhone/blackberry/foreign converters and other cords. When that proved insufficient, the lady said "wait, there's more, tomorrow when the cleaning crew comes in, they have more boxes of these." That box had what I needed.

This hotel also has a very nice indoor-outdoor pool and not one but two grill-area covered picnic tables. On the first night my fellow roadies treated me to fresh grilled sausages and burgers...by the pool.

The landscaping is gorgeous in the interior courtyard and the continental breakfast is sumptuous using real ceramic plates and bowls and metal forks-knives-spoons. Lastly, at least three of us patrons fed a stray kitty cat that hungered for hot dog meat, pizza topping and ham sandwich.

Thanks Comfort Suites.

  • Stayed August 2012, traveled on business
    • Value
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Helpful?
Thank Seth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Public Relations Manager at Comfort Suites Mineral Wells, responded to this review, September 19, 2012
Thank you for your wonderful review. So glad to hear that we were able to provide you with a phone cord during your stay. What is unfortunate for the guests leaving cords behind in the hotel rooms turns out to be a fortunate blessing in disguise for our "tech road-warriors" that need a substitute when they stay with us. As an all suite hotel, we are able to offer very spacious rooms - the couch area and computer desks and kitchenette make for a nice home or office-away-from-home for travelers. We do have a very accommodating and friendly staff at the hotel - we will be sure to share your compliments with them. Our large grounds, indoor/outdoor pool and gorgeous courtyard setting are indeed a guest favorite as is the complimentary hot breakfast buffet, with yes!, real serving pieces and utensils - not plastic ones. Thank you for sharing your grilled goodies with the homeless feline! Please come back to visit us again soon!
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181 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Any
English first
Knoxville, Tennessee
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 15, 2012

This hotel is larger than it seems. The room was clean and the breakfast was great. The front desk clerk was very friendly. I asked to be on the top floor and they were very accommodating. It was a nice stay. I would stay there again.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank vswdmb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Public Relations Manager at Comfort Suites Mineral Wells, responded to this review, August 20, 2012
Thank you for posting such a nice review about your recent stay at our Comfort Suites Mineral Wells, WV. Our hotel is indeed fortunate to have a large center courtyard (next to our indoor/outdoor pool!) and very spacious surrounding grounds. Our guests enjoy the fact that even though the hotel is so convenient to local interstate access, businesses and attractions it is still a quiet getaway due to the size of the hotel and grounds. We are pleased that our staff and cleanliness and complimentary hot breakfast buffet met your expectations. So glad to hear that you would stay again and we look forward to your return visit!
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West Virginia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 26, 2012

The front desk clerk( I think Chantel) was very friendly and helpful with our stay.We were in town for a funeral and chose to stay since they allow pets.The room was clean and the staff was friendly.The only complaint I have is related to no response in requesting an iron for my room.I called the front desk asking for an iron since the one in my room was broken.After almost an hour goes by,I called to cancel the request because I couldn't wait any longer and had to shower and get ready for the funeral.It seems that maybe there is a lack in communication between the front desk and the housekeeping employees.It would have been nice to have it within at least 20 minutes or so.I thought an hour wait was ample time and at that point decided to cancel the request

  • Stayed July 2012, traveled with family
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Helpful?
Thank Amber W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Public Relations Manager at Comfort Suites Mineral Wells, responded to this review, October 5, 2012
Thank you for taking the time to submit a review on your recent stay with the Comfort Suites Mineral Wells. While we were very pleased to hear that our staff was friendly and helpful during your stay and that the room was clean, we are very sorry that you encountered a service issue with your request for a replacement iron. We will utilize your feedback in working with our staff to ensure that all items in the rooms in good working order and also to discuss how we can better communicate guest requests so our guests needs are met in a timely and efficient manner. Thank you again for your feedback and comments. We sincerely hope that you will visit us again in the future so you can experience the service level that we strive for on a daily basis.
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Wake Forest, North Carolina
Level Contributor
6 reviews
5 hotel reviews
Reviewed July 17, 2012

My husband and I stopped here overnight while traveling. It was very comfortable. Prices were reasonable, the rooms were all we needed (not what I would call luxery), and the staff was friendly. Breakfast was great. We tried the Holiday and Hampton Inns before stopping here. The other hotels were full and the staff was not very helpful in helping us find another Holiday/Hampton inn to stay at. We felt glad that we ended up here. They even upgraded our room free of charge.

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
Thank MDBrackett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olmsted Falls
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 27, 2012

This hotel was very clean and nice. Quite large. Every room is a suite, what a great way to relax after a long drive. We used the pool & hot tub also, both are very nice. We ate at the pub in the hotel, they have no vegitarian options, that was our only complaint. Breakfast in the morning was wonderful. The people who work there are all very friendly, this is a very well kept hotel, I will definately stay there again. They cater to pets too, they gave us a very nice room with a door that could be accessed from outside, in a very nice grassy area. They even gave the dog a goodie bag with treats & a ball. They know how to get repeat business in this place!!

  • Stayed May 2012, traveled as a couple
    • Value
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Helpful?
Thank dbarano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Public Relations Manager at Comfort Suites Mineral Wells, responded to this review, July 23, 2012
Thank you so much for your very kind words. We are so happy that you enjoyed your stay with us - could not have complimented us in a nicer way than by saying that we "know how to get repeat business". We do want our guests to enjoy themselves so much that they look forward to returning again and again. So happy that you enjoyed our pet friendly culture and the doggy goodie bag! Glad to hear that you were able to indulge in the various amenities we provide like the indoor/outdoor pool, pub and complimentary full hot breakfast. It is a great pleasure to know that our staff were friendly and accommodating - we will be sure to pass your comments along to our staff! Please do visit again soon.
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Charleston, West Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 23, 2012

I have stayed at this hotel several times for business purposes. The rooms are comfortable and clean. The bathrooms are small but well appointed. The staff is courteous and breakfast is provided. I would recommend it to colleagues. Several of the rooms on the ground floor open to a lovely courtyard. This is a nice touch.

  • Stayed April 2012, traveled on business
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Helpful?
Thank Anra01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mid_AtlanticMichele, Public Relations Manager at Comfort Suites Mineral Wells, responded to this review, April 27, 2012
Thank you for your kind review! We are happy to hear you enjoy our beautiful courtyard. It does add a nice, unexpected touch to an overnight stay. Nice to have beautiful outdoor surroundings to relax in when traveling! It is a pleasure to hear that our staff takes great care of you and that you are able to enjoy the complimentary hot breakfast buffet. Thank you for selecting our hotel when you are in the area for business - we look forward to your future stays!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaverton, Michigan
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 30, 2012

Great breakfast. Had a coupon for a good rate. Large room with small kitchenette. Very comfortable bed and nice bedding.

  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
Thank Bill1722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Mineral Wells

Property: Comfort Suites Mineral Wells
Address: 167 Elizabeth Pike, Mineral Wells, WV 26150-8405
Phone Number:
Location: United States > West Virginia > Mineral Wells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Mineral Wells
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Suites Mineral Wells 2*
Number of rooms: 116
Official Description (provided by the hotel):
This modest, all-suite, low-rise hotel is near Interstate 77 and is 10.8 miles from Blennerhassett Island Historical State Park. The relaxed suites have en suite bathrooms, as well as free WiFi, flat-screen TVs, microwaves, minifridges, coffeemakers and wet bars. Some come with kitchenettes and whirlpool tubs. A complimentary hot breakfast buffet is provided, as is a local area shuttle and RV parking. The hotel offers computers for guests' use. There's an indoor/outdoor heated pool, a gym, and an on-site bar, plus a meeting space. ... more   less 
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Also Known As:
Comfort Suites Mineral Wells Hotel Mineral Wells
Mineral Wells Comfort Suites

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