We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

“Another Nice Stay at a Hampton Inn” 4 of 5 stars
Review of Hampton Inn Martinsburg

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hampton Inn Martinsburg
Ranked #1 of 14 Hotels in Martinsburg
Certificate of Excellence
Washington DC
Level Contributor
159 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Another Nice Stay at a Hampton Inn”
4 of 5 stars Reviewed April 29, 2013

Stayed one night here and it was very nice. The room was spacious and clean as was the bathroom. The lobby was fresh and well decorated. The morning breakfast was what I expected with the extra touch on an employee coming by with some freshly baked pastries.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GEOCacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

346 reviews from our community

Traveler rating
    165
    109
    42
    23
    7
See reviews for
104
80
29
105
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed April 29, 2013

This was a great hotel. We were there for an event and didn't know much about the area. What a pleasant surprise! It was clear that each employee took pride in their job and the hotel. The result was that you felt like you were at home. I hope I have a reason to be in the area again soon.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 15, 2013

We had a great stay with no problems. The room was clean, including the bedding. I slept so well I didn't get up in time for the free breakfast! I would recommend this hotel to anyone visiting the Martinsburg area.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank pghbballmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, April 19, 2013
Dear phgbballmom,

Thank you so much for that great response. I am so sorry that you missed our complimentary On The House Hot Breakfast because it is delicious - but I am glad the beds were so comfortable that you overslept.

I'm sure we will see you again next year!

Yours in service,

Your Hampton Inn Martinsburg Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Newton
1 review
4 of 5 stars Reviewed April 4, 2013

We had a pleasant stay with no issues. Staff was pleasant and helpful, hotel was clean, free breakfast is a plus. Located within walking distance of mall, grocery store, numerous restaurants, movie theatre. I would recommend this hotel to anyone staying in the area. I am sure we will stay again when visiting the Martinsburg area.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
Thank AlliesMom11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, April 13, 2013
Dear Alliesmom11,

Thank you for sharing your recent experience with us at The Hampton Inn Martinsburg. I am glad that you found the staff to be pleasant and helpful. That is always our number one goal.

Now - you are a part of our Hampton Inn family and we look forward to your next visit.

Yours in service,

The team at the Hampton Inn Martinsburg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 1, 2013

We have stayed at this property several times and have always been pleased until this last stay. Rooms are starting to look tired, floors in elevator were quite dirty. Several items for breakfast were not replenished or close to being gone when I went down at 830 to eat. We did enjoy the steakhouse right next door for dinner. We used workout room which apparently is being updated as wallpaper missing. One treadmill was out of order and no disinfectant to spray on equipment. The other thing we loved was a washer and dryer being available as we needed it. Next time we will choose another Hampton Inn until this one is refreshed.

Stayed March 2013, traveled with family
Helpful?
Thank ivorypearlcat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, April 2, 2013
Ivorypearlcat1,

Thank you for being so candid in your review of your stay with us at the Hampton Inn Martinsburg.

I apologize that we did not meet your expectations of The Hampton Inn brand and for any inconvenience that this may have caused. Your comments have been shared with all departments so that we can continually work on keeping the property looking clean and fresh.

We have just completed a major renovation of our lobby and breakfast area and are in the final stages of remodeling the fitness center. Hopefully when you return for your next visit we will have updated the sleeping rooms.

We look forward to seeing you again!

Yours in service,

Cheryl Potenza
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed March 31, 2013

Our 5th stay here-ideally situated off interstate, surrounded by a host of restaurants, shopping etc. Renovated lobby and breakfast area-very nice. Room quality this time not quite excellent as usual, as there was a tar-like substance on the bedside chair that adhered like 'Crazy Glue' to my wife's leg. Ultimately cosmetic make-up remover did the trick. Reaction from the front desk the following morning was indifferent, as I interpreted it. (We had not reported it the night before as we had been on the road for 16hrs and all we wanted to do was sleep!). Will definitely stay here again. Generally we are are extremely satisfied with Hampton Inns.

Room Tip: 4th floor rooms renovated. Ask for rooms on side away from interstate.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank JAB11-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, April 2, 2013
Jab11-11,

Thank you for your honest and candid review of your recent experience with us at the Hampton Inn Martinsburg. It is with feedback such as yours that we know the areas that may need improvement.

I sincerely apologize for your inconveneince. I wish all stays could be perfect but it is clear that yours was less than perfect. I am glad that you have been with us before which means you know the quality of our work. This was an isolated incidemt and it will not be repeated.

Your comments have been shared with the housekeeping team and the front desk to ensure that we never receive another review of this type.

I thank you for saying that you will visit with us again in the future. I look forward to meeting you and ensuring that your future stays are better.

Yours in service,

Cheryl Potenza
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed March 31, 2013

Very easy to get to the hotel off of I-81. Beds are comfortable, and large enough room.

We went to the Greek Restaurant just down the road. The hotel gave us a coupon for a 10% discount. Breakfast was good also, hot items.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Beachgirl2301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheryl P, General Manager at Hampton Inn Martinsburg, responded to this review, April 2, 2013
Beachgirl2301,

Thank you for sharing your recent experience with us at the Hampton Inn Martinsburg. We are excited to hear that you had not just a great stay BUT also 2 great meals!

We look forward to seeing you again in the future.

Your Hampton Inn Martinsburg Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Martinsburg
1.0 mi away
Holiday Inn Martinsburg
Holiday Inn Martinsburg
#4 of 14 in Martinsburg
4.0 of 5 stars 196 reviews
3.2 mi away
Comfort Inn Aikens Center
Comfort Inn Aikens Center
#2 of 14 in Martinsburg
4.0 of 5 stars 136 reviews
8.0 mi away
Motel 6 Martinsburg
Motel 6 Martinsburg
#3 of 14 in Martinsburg
4.5 of 5 stars 155 reviews
Show Prices
Show Prices
Show Prices
6.6 mi away
Hampton Inn Martinsburg South - Inwood
1.0 mi away
Days Inn Martinsburg
Days Inn Martinsburg
#6 of 14 in Martinsburg
3.0 of 5 stars 267 reviews
12.8 mi away
Hampton Inn & Suites Charles Town
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Martinsburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Martinsburg

Property: Hampton Inn Martinsburg
Address: 975 Foxcroft Ave, I-81 Exit 12, Martinsburg, WV 25401-1840
Phone Number:
Location: United States > West Virginia > Martinsburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Martinsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Martinsburg 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
The Hampton Inn Martinsburg is conveniently located off of I-81 in the charming city of Martinsburg, WV. Close to local businesses and historical landmarks, yet close enough for a visit to the Blue Ridge Mountains, this hotel is perfect for leisure and business travelers alike. Whether taking in the historical sites or enjoying a scenic drive through the mountain roads, there is something here for everyone. Don’t forget to take advantage of free internet access and hot breakfast each morning. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotwire, Travelocity, Hotels.com, Orbitz, Expedia, Priceline and Odigeo so you can book your Hampton Inn Martinsburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Martinsburg Hotel Martinsburg
Martinsburg Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing