The sales staff is spread quite thin and the selections are very small. There was no one in sight when i needed assistance. After searching for a sales person, I had to remember where I was when I needed the I help. Once I explained and asked my question, the sales rep. just said "no, this is all we have", without even trying to appease me by checking. This is especially true in the Boys Department.
The General Managers need to spend some time bringing this dated looking & feeling location up to par with other sites. If the store was as nice as the ones in the bigger cities, more customers would shop. This store has to be a loser for the company the way it is now.
I feel that if they (the company) spruced up this location just a little, customers would respond by spending money there rather than having to drive to the better more cheery locations.
I transplanted from a big city, where JCPenny is huge, and all of their locations are equally great. I would like to love my new town's JCPenny too.
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