We arrived at 8p on Saturday night with a party of 4. We were squished next to a family with 8 children. You backed up your chair and you were bumping person behind. The ill behaved children was certainly not the fault of the restaurant. What was the fault of this establishment, was the wait time. We were not served until 9:15p. 3 salads and a burger should not take that long. Our waitress, a slim brunette ( sorry she never did give her name), never checked on us during that wait. We had to flag someone from the restaurant down to ask for a refill on water. The place was beyond noisy , especially when one of the patrons was pounding on the bathroom door because his friend was taking too long. He was yelling and screaming,swearing. One of the staff said, " I might have to go all managerial on him". I told her if she didn't, I certainly would say something. No one did anything to this guy. I assume he had too much money to spend to ask to leave. Rude, yelling, swearing..again, not restaurant who did it, but restaurant that should have stopped it. The salad was disappointing. I grow/make my own food , so was excited to see what they had to offer. Price wise, not worth the value. Tasteless tomatoes as well. Too bad your grape tomatoes out back weren't doing so well or a couple of those would have helped. Since my friend asked for the avocado to be left off her salad, I requested it be put in mine ( since we were paying for it, might as well get it). My request was not filled. The burger was good, as was the roll it was served on. After waiting an hour and fifteen minutes, I do believe my companion would have eaten a napkin at that point and said it was good. Why so many staff in such a small room ( with so few tables) and yet..such poor service? You need to work on that. Welcoming it was not. Your restaurant and staff made a horrible first impression. After $70+ , we should have left with a clean taste in our mouths and a good feeling in our heads. We left stressed out and very unhappy. My friend said she didn't feel welcome. I hated to hear that, as it was my idea to take her out. I am sorry to give this review, but no one in your establishment did anything to change our impression. A quick offer of more bread, something..an acknowledgement we were even sitting there.. would have turned what was supposed to be a end to great day, into just that..a pleasant end before we traveled so far back home.
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