Our room was spotless, super clean and everything restocked and in order. Anyone knows that these are smaller rooms however our room was comfortable with all amenities. I have complained about other Microtels not having fridges or microwaves but our room had all that as well as coffee maker and toiletries. The staff was very nice, helpful and friendly. We would definitely stay here again.
Thank you for your comments as well as choosing the Microtel Inn & Suites, we are glad that you found the hotel clean and comfortable. As you mentioned all rooms are equipped with a microwave and fridge, as well as hair dryer, iron and ironing boards. The staff prides iteself in taking care of all guests as well as keeping the hotel like new. Thanks again, for your comments and we hope to see you again soon.
The staff and management of the Microtel Inn & Suites Keyser WV
was very pleased with motel and service...however, I noticed that the desk clerk(s) and friends were constantly loitering about in the front entrance smoking...thought that was very unprofessional and should be done in back of motel or elsewhere
Thank you for choosing the Microtel Inn & Suites and thank you for rating your stay. We are happy to see that you were very pleases, but also disappointed for the lack of attention to other guests with smoking in front of the building. This will be discussed with all staff members so they know to be mindful of others, as well as talking to our smoking guests about using other areas of the hotel besides the front entrance. Again, thanks for your comments and we hope to see you again soon.