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“Alright place, but a bit of a mess.”

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Pullman Plaza Hotel
Ranked #11 of 12 Hotels in Huntington
Morgantown, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Alright place, but a bit of a mess.”
3 of 5 bubbles Reviewed January 26, 2014 via mobile

In town for a wrestling tournament we stayed here amid a nasty snow storm. The service was a bit of trouble. They ran out of towels in the evening and were very strict during the breakfast, (milk is for cereal only and you're forbidden to have a glass to simply drink.) The worst part of the service was their valet parking. It was free, but they didn't park our car in the valet lot and thus we couldn't find it when we needed to get something. They went in search of it and finally returned it with a large layer of snow, but never told us where it had been parked, (and we certainly checked the roof floor of their garage.)

The hotel room itself was alright but their beds had a customizable softness control and neither hard or soft was terribly comfortable. The room was clean and had your standard amenities. An elevator broke down during our visit and the only working one was packed at all times. Walking from the 11th floor grows very tiring.

The location was prime, though, right next to the convention center, many nice local shops and pubs, and a few restaurants and a cinema.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Guitarburst05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 reviews from our community

Traveler rating
    20
    40
    51
    46
    30
See reviews for
37
29
15
47
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
West Virginia
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

I have reviewed this hotel previously and only gave it a so-so rating. However, we were back at the hotel this weekend in order to take advantage of the free shower facilities they were offering to the folks in nearby Charleston who were under a week-long "do not use" water emergency due to a chemical spill. I think this was a great service to the area community and thought it should be mentioned.
Thanks so much.

  • Stayed January 2014, traveled with family
    • Value
    • Service
Helpful?
1 Thank BrownDawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Goldsboro, North Carolina, United States
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed December 26, 2013

As mentioned in previous reviews, this is an older property and it is evident in several areas. The carpet, the wallpaper, and the décor are all old and worn. There was an awful smell in the hallway and in our room on our floor. There was only one working elevator...which made for long waits as the hotel was full. The valet guys and the front desk staff were great!!!! They actually made our stay pleasant.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, South Carolina, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 27, 2013

My husband and I moved from Huntington seven years ago and go back three or four times a year to visit friends and family. We always stay at Pullman Plaza. It is a tad outdated, but the atmosphere and the friendliness of the employees make up for it. They have a great free breakfast (best bacon ever!) and complimentary drink each evening. We love that we can walk to the cinema, a book store, many shops, restaurants, and Starbucks!! The staff is so helpful and makes us feel at home. We really enjoy our visits there.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Judi Lucas John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed October 4, 2013

My husband and I stayed here for 2 nights. Staff was friendly and helpful. The room was very clean and comfortable. I like the old Grand Hotel atmosphere. We had everything we needed or wanted. The location is superb!

  • Stayed April 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elm Grove, WI
Level Contributor
136 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed September 22, 2013 via mobile

We had stayed here over a longer weekend. Upon check in, the front desk gentleman was quite chatty & he was just trying to be helpful blasting us with local info. I hadnt asked for, yet. All I had wanted to do is go to sleep after being awake all night in my job position.
Damned if you, damned if you don't, right? The beds are Comfort By Number. I don't own one of these, but figuring them out? Geez.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Airbus300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
222 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
2 of 5 bubbles Reviewed September 18, 2013

Very Dated! Where do I start, old tube TV, Very slow Internet that you need to constantly re-log into. Rock hard pillows and a drain that didn't. This was probably a great place 30 years ago. At breakfast, I heard someone at another table mention - even the coffee's bad here.

Stayed September 2013, traveled on business
Helpful?
3 Thank hiflya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Pullman Plaza Hotel

Property: Pullman Plaza Hotel
Address: 1001 3rd Ave, Huntington, WV 25701-1505
Location: United States > West Virginia > Huntington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 12 Hotels in Huntington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pullman Plaza Hotel 3.5*
Number of rooms: 185
Official Description (provided by the hotel):
Iconic hotel in downtown Huntington WV. Ideal location on the Ohio River in the area known as the Tri State region, due to its convenience to both Kentucky & Ohio. Known for the lunch buffet and Sunday brunch and the desserts made by Baker Joe. Full Renovation will be underway by winter of 2016 ... more   less 
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