Vintage decor makes the hotel (build in the early 1800s) charming and cozy. The room we had was small but nicely decorated in the period style. Chintz and lace - and ladder back rush seat chairs at a small table for two. Our room looked out on the New River and the mountains. There is a very nice deck with chairs where you can sit and watch the river and the mountains.
The stay was adequate. The towels somewhat thin - and it is true what another reviews said - the pillows are really flat. But there was a second pillow in the closet that was much fuller - and that combined with the flat pillow gave one of us a good night's sleep.
No hair dryer - so bring your own.
Wi-fi is spotty - I could not get it to work in the sitting room - the only place it is available.
Help is just friendly enough to not be rude - but no more.
Place is clean and for the price, a good stay.
And the location is wonderful - right in the midst of the New River Gorge and an easy drive to the bridge, falls and other sights.