The room was average, and the mattresses were a bit on the soft side, caving in a bit under one's weight. The real problem was the shower faucet where the hot and cold pipes had been installed incorrectly. When you turned the faucet on, straight away scalding hot water came out of the shower head. I tried to get warm water from it but could not work out how to do this. It was scary being doused with scalding hot water, turning it off and then trying again, only to be doused again with scalding hot water. I called my husband to help me and he realized that the tap had to be turned from the off position through the hot water setting to the warm setting then to the cold. Next morning we told the front desk person about this and she said she'd have it looked into. No sort of compensation was offered. I filled in the on-line evaluation sent by Choice Hotels and described the problem, which is a safety hazard. The manager replied that they looked into it and found another bathroom, also recently renovated, had the same problem and both had now been fixed. Again, no offer of compensation for the problem or reward for reporting it to them. The breakfast was the worst motel breakfast we have had for a while. Poorly laid out so different items were not in a logical sequence, no whole wheat bread for toast, gloopy artificially flavoured and coloured yoghurt, stale tea bags packed in paper not in foil packets. Oh well!
- Official Description (provided by the hotel):
- Exterior corridor motel located on US RT 19 in Fayetteville WV. 2 miles from New River Gorge Bridge, whitewater rafting ,hiking, rock climbing bar and grill on premise newly renovated rooms ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn New River Hotel Fayetteville
- Quality Inn Fayetteville
- Fayetteville Quality Inn