I had to make an unexpected business trip in early January. I was able to book a room here on short notice and I wasn't disappointed.
The hotel is conveniently located right off I-81. There are a number of restaurants nearby. We found the hotel to be quiet, which is exactly what we needed for a good night's sleep. The morning breakfast buffet was excellent, the attendant took great care to ensure that fresh food was constantly available and that the tables were clean.
1.) The bed was not particularly comfortable. The mattress was not the quality I usually find at HIExpress hotels. The mattress wasn't firm and it was bendy. Not good for the back at all.
2.) The elevator inspection had expired in October 2012.
The elevator inspection seems like a small thing, but a detail when it comes to guest safety should never be overlooked.
I would considering staying here again; however, I do hope that my next room has a much more comfortable mattress.
- Official Description (provided by the hotel):
- Our hotel is just off I-81 at exit 20 between Martinsburg, WV and Hagerstown, MD and offers an amazing night's sleep on new mattresses, an incredible value and friendly service. In the morning, we have a Full Hot Breakfast with Sausage, Eggs, Pancakes-In-A-Minute-Flat, Biscuits and Gravy, Fresh Fruit, Hardboiled Eggs, Baked Goods, Yogurt, Juice, Coffee, etc to get your day off to a great start. We have Premium Wi-Fi, High Def Televisions, and Micro-Fridge units in every room for your convenience. We're also a pet-friendly hotel so feel free to bring your furry ones. Our location is close to Hagerstown Premium Outlets, Charles Town casino, Shepherd University and civil war sites including C&O Canal, Harper's Ferry, Antietam National Battlefield. Make the Quality Inn Spring Mills - Martinsburg North your next stop on the trip! ... more less
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- Also Known As:
- Holiday Inn Express Martinsburg North Hotel Falling Waters
- Holiday Inn Falling Waters
- Falling Waters Holiday Inn
- Holiday Inn Martinsburg North