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“Overpriced but clean and comfy”

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Holiday Inn Express & Suites Fairmont
Ranked #4 of 11 Hotels in Fairmont
Lexington, KY
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Overpriced but clean and comfy”
Reviewed October 13, 2013 via mobile

We stayed here because it was a new option in the area we visit. It was certainly a better option than the others in the immediate area. On check-in, I'm going to sound picky, but it wasn't a $130/night experience. The front desk clerk had on a plain t-shirt and no name tag. I wouldn't have thought she worked there if she weren't behind the desk. One of the reasons we chose this hotel was for the pool - I had two 8-year-olds with me. The clerk said the pool would be closed during our stay for maintenance. I understand things like that happen, but a reduced rate would have been appreciated, since I'm sure luxuries like a pool are reflected in the rate. Other than that, our stay was good. Our bathroom had a strange mildew smell but otherwise everything was clean and comfortable. Breakfast was good and had several options. I would stay there again because the other hotels on that exit aren't great. It's overpriced for the experience, though.

Stayed October 2013
Helpful?
1 Thank Rekico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, October 15, 2013
Thank you for letting us all know that you enjoyed your overall stay with us. We would like to apologize for the inconvenience of the pool being closed at the time of your stay. We do have dress down Friday with a dollar donation for adopt an angel at Christmas time in our area.
However, they should have a name tag so we will be sure to see that everyone gets a nametag.
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135 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • Any
English first
Frederick, Maryland
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed October 7, 2013

We wanted a stopover between our home in Baltimore MD and our first major destination in Bardstown KY. (We were beginning a 15-day circuit of ten states.) We chose Holiday Inn Express, but we couldn't find it on our GPS. The staff informed us that they were so new that BPS hadn't tracked them yet, and they suggested we come to the Crackerbarrel restaurant address, which was in front of them. The address worked!

We obviously weren't the first to learn of this new hotel; the parking lot was full when we arrived! But deservedly so! The bed was very comfortable, and the service provided both soft and firm pillows clearly marked (although my wife thought they felt the same!). I was impressed with the almost instant hot water and the earplugs provided for each guest.

The design of this Holiday Inn Express is quite novel. The dining area has windows looking out to both the pool and the exercise room to that both seem more inviting. This was a great start to our trip!

  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank StillSteppinOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, October 9, 2013
Thank you very much for letting us and all others know that you had a very enjoyable stay here with us. We do hope that you choose us again if your travels bring you back this way.
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Callaway, Maryland
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 30, 2013

We only stayed one night while passing through but were surprised at the quality for such a reasonable price. Nicely decorated, clean and a friendly staff. Our room even came with a mini fridge and microwave and separate seating area. Continental breakfast was nice. Only 18 miles from WVU so it is a nice place to stay while visiting there. We will definitely go back if in that area again.

  • Stayed September 2013, traveled with friends
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Helpful?
Thank Autumn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, October 1, 2013
Thank you for letting us know your stay was enjoyable. We get a lot of feedback on our reviews and are always happy when comments are made. We are happy to hear that you will choose us again if ever in the area.
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Hockessin, Delaware
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 16, 2013

I'm not surprised this hotel was #1 - we had a very good experience staying here. We came for the WVU-Georgia State game and most hotels in Morgantown were booked. Loved the beds here - slept very well and sound. My husband used the gym both nights and said it beat the gyms at two other Morgantown hotels where we have stayed. Hotel was also very clean! We already have it booked again for parents weekend in October. It's a little far from campus and VERY DARK on I-79S when going to the hotel at night but still a great experience. Didn't get a whole lot of chance to try the breakfast - had to always run out each morning..

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank DE_MOM815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy M, Manager at Holiday Inn Express & Suites Fairmont, responded to this review, September 18, 2013
Thank you so much for letting us and others know that you had a very enjoyable stay and we can not wait to see you again for Parents Weekend.
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Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 24, 2013

We stopped there on our way home from Daytona Beach on August 24th. The facility is brand new and the rooms very clean and comfortable. The staff was super friendly and helpful and the hot breakfast was great as well. We will be back again next year on our way home from Florida!

  • Stayed August 2013, traveled with family
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Helpful?
2 Thank wcoyote2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, August 26, 2013
Thank you so much for letting us know that you had an enjoyable stay and we cant wait to see you next year.
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Oakville, ON
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 22, 2013

What a wonderful experience from arrival to departure! This hotel is fantastic and I would stay here again in a heartbeat! It's new, clean, has lovely amenities, and the room was incredibly spacious and very well appointed!

We were enroute home from Florida, so this was a pitstop for us. After a long day of driving what a pleasant stay we had. Service was fantastic, and the hot tub and pool area was a perfect way to unwind. Restaurants nearby are convenient, and the soft baked cookies upon arrival were a hit with my kids :)

Would definitely recommend this hotel to anyone needing a place to stay in the area. It's easy to get to from the highway which was important to us. I will say though, that because it's so new, it didn't register on my GPS. The hotel website has good exit directions and when you get off the highway be watchful for the small blue signs directing you.

Great stay!

Room Tip: We booked a double queen suite which was perfectly spacious for the 4 of us (my mom, myself and 2 ki...
See more room tips
  • Stayed August 2013, traveled with family
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Helpful?
1 Thank mnmsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, August 23, 2013
Thank you for taking time out of what is already a busy schedule to let us know that you enjoyed your stay here with us. We will be sure and pass on to the cookie bakers that your cookie monsters loved them. lol
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Huddy, KY
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 22, 2013

This hotel was an awesome hotel. They had a great pool. Excellent staff and great breakfast. The only downfall that I found was that the walls were a little thin and it was noisy at times but all in all, I would stay there again. And, about the noise, they do provide you with complimentary ear plugs on the desk in the rooms. So I guess it wouldn't be that bad, should you not need to hear the alarm at 5:00AM and get ready to go to class. . .

Room Tip: If you are going to stay in Fairmont. This is the place to stay.
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  • Stayed July 2013, traveled on business
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Helpful?
1 Thank ClineFamily2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy M, General Manager at Holiday Inn Express & Suites Fairmont, responded to this review, July 24, 2013
Thank you for taking time out of your busy schedule to let us know that you had an enjoyable stay here at our hotel. We are very pleased to know that you would choose us again when in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Fairmont

Property: Holiday Inn Express & Suites Fairmont
Address: 2256 Landing Ln, Fairmont, WV 26554-8245
Phone Number:
Location: United States > West Virginia > Fairmont
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Fairmont
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Fairmont 2.5*
Number of rooms: 71
Official Description (provided by the hotel):
Holiday Inn Express and Suites in Fairmont has all of the amenities of the Holiday Inn Express brand plus a well trained and organized staff to make for the most pleasurable stay. The hotel is a brand new property. The extra quiet rooms are complimented by Holiday Inn's Simply Smart Bedding Collection with the added choice of firm or soft pillows, these features will help insure a great night's sleep. Every room in the hotel is equipped with a microwave and refrigerator for added convenience. There is also a work desk or table in each room. Whether traveling for business or pleasure this extra area will allow you to stay organized while away from home. The 37" flat screen TVs are the highlight of the stylish decor. The hotel is outfitted with hard wired and wireless high speed internet. You may choose to start your day with the many choices from the free Express Start breakfast such as tasty cheese omelets, piping hot sausage patties or bacon and delicious cinnamon rolls. The other useful amenities are the heated pool and spa, the 24 hour fitness center, the business center, guest laundry and a meeting facility for business meetings, luncheons and parties. We are right off of Interstate 79. Take Exit 133 (Kingmont Rd.) We are located near the Cracker Barrel. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Fairmont Hotel Fairmont
Holiday Inn Express And Suites Fairmont

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