Since I was coming in from Florida for WVU's graduation, and am a choice member, this looked like the best option in the area.
I made a reservation, changed it later for different accommodations, and was told when it could be cancelled. Well, due various familial schedules, one room had to be cancelled, but when I called, I was told that it wasn't possible. Several phone calls later, Ronnie Shuman, the Front Office Manager allowed the cancellation.
When I walked in, he greeted me with the warmest affection and smile. He was so friendly, that we joked about being long, lost cousins. Even though another customer was quite rude and interrupted our conversation, he remained friendly and warm.
When we had difficulty finding our room (there is a "Harry Potter" hallway) Mr. Shuman can and assisted us, which is UNHEARD OF. What a gentleman.
Later, he suggested that the restaurant was the best option in town, and he was right. His sister, Amy, was our waitress, was equally as pleasant. The food was delicious and inexpensive.
Yes, the hotel needs updating, but the beds were extremely comfortable, the rooms pleasant, and the employees are FIVE STAR.
I have traveled worldwide, and while at the Clarion in Fairmont, I NEVER felt unsafe nor a need for different or additional security. I felt very safe and comfortable.
Overall, I was pleasantly pleased with the Clarion and Choice should give a HUGE raise to Ronnie Shuman for being SUCH an ambassador for the hotel.
- Official Description (provided by the hotel):
- The Clarion Inn Fairmont is conveniently located in Fairmont, which is just outside Morgantown, West Virginia. Fairmont State University and West Virginia University are minutes away from this West Virginia hotel. The Clarion Inn is the only full service hotel in Fairmont. ... more less
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- Also Known As:
- Clarion Hotel Fairmont
- Holiday Inn Fairmont
- Fairmont Holiday Inn