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“Great Hotel..Great Staff”

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La Quinta Inn & Suites Elkview - Charleston NE
Ranked #1 of 1 Hotels in Elkview
Certificate of Excellence
Reviewed November 30, 2011

I have stayed at this hotel for the last 5 years the week of Thanksgiving while visiting family in the area. It is always clean and the staff is exceptionally friendly and very helpful. Rooms are a little worn but I believe that they have been doing renovations to fix them up some. The complimentary breakfast is very good.

  • Stayed: November 2011, traveled with family
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Thank misstaz558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (220)
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195 - 201 of 220 reviews

Reviewed November 16, 2011

Nice, clean, hotel in Elkview, WV, off of I79. Big room for complimentary breakfast. Situated in a shopping ctr, which had a Bob Evans, and a few other fast food eateries. Heat unit in room could use some updating. Had an indoor pool and jacuzzi, which we didn't have time to try!

  • Stayed: November 2011, traveled with family
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Thank phillydiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2011

I have stayed in other properties of the County Inn and Suites brand and have been very satisfied. Unfortunately, the property at Elkview was a disappointment.

The lobby was clean and bright and gave no hint of the poor guest rooms. Rooms are tired, dark, depressing and worn, with a lack of amenities I'd have expected in a budget property, but not in a County Inn and Suites. (I looked into changing rooms, but the second was no better and had a pathetic little round table serving as a work desk.). No frig or microwave (apparently some rooms have them and some don't, and the desk clerk did not know which did and didn't). TV signal weak and fuzzy. Furniture marred. Bed worn and barely adequate, and made up sloppily by housekeeping. No WiFi service on 5th floor (had to go to lobby). Automobile noise. Smoke detector hanging out of wall and inoperative. "Business Center" consists of one computer next to check-in desk that only worked intermittently and slowly, offered zero privacy, and forced user to stand. I am a former auto travel manager at AAA and have seen the good, the bad, and the ugly in lodgings, so I am not just a complainer. Trust me, this property needs a renovation NOW. I would not return, as I could get equivalent budget accommodations for far less money. On the good side, the breakfast was excellent.

Room Tip: Call ahead to find out if renovation has occurred. If not, go elsewhere.
  • Stayed: October 2011, traveled with friends
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Thank michaelira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2011

Very good customer service and The beds were great.
Too Bad there is construction and a interstate right next to the hotel.
Overall, great service !

Room Tip: Try to stay on the north side away from the noise.
  • Stayed: October 2011, traveled solo
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Thank Beachfinder66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2011

Entered room and immediately noticed bed was very sloppily made up (spread not tucked under pillows, spread hanging off mattress onto floor. Pillows were extremely flat. Pulled back sheets and found a dead bug. Room had a distinctive pet smell odor. Bench in shower was very loose and potentially hardazous. There was also a problem with the flooring in the shower (being loose). As far as having computers available for guests--its right beside check in desk, you are not able to sit down, and the sun coming in the windows makes it hard to see the screen. Highly recommend you bring your own

  • Stayed: August 2011, traveled with friends
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Thank LAtraveler1130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2011

Hotel Representative obtained my bank card under false pretenses stating that no charges would be placed on the card...however, unauthorized room charges were placed on my bank card, and I paid cash for the room...I was told that the unauthorized charges would be removed, but the fact remains that I was told that the card would not be charged and only used as reference because the hotel cannot tell who is honest and who is not honest. I have traveled alone for a long, long time and never been subjected to the rudeness and dishonesty that I found here--guess I should have asked for their bank card before inquiring about rooms. Elkview, West Virginia is a beautiful location...too bad this was the only lodging and energy offered. I just wish I had napped in my car and gotten out of West Virginia as fast as possible. Filing a complaint with the Attorney General Monday. I have stayed at Country Inns before but this was my last time.

  • Stayed: August 2011, traveled solo
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Thank ame555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2011

I was visiting my son's family and chose this hotel because of its proximity to his location. I was generally impressed with the facilities, free breakfast and staff. I only tried the pool once and was not impressed. Overall I'd say the price and location make up for any shortfalls. I'd certainly stay here again.

  • Stayed: April 2011, traveled solo
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Thank BolairBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Elkview - Charleston NE

Address: 101 Crossing Shopping Mall, Elkview, WV 25071 (Formerly Country Inn & Suites Charleston North Elkview)
Phone Number:
Location: United States > West Virginia > Elkview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Elkview
Price Range: $103 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Elkview - Charleston NE 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
After a good night's rest in one of our comfy beds, waking up to a healthy and hearty free Bright Side Breakfast is the first order of the day. At La Quinta Inn and Suites Elkview, we have guest rooms that will treat you with many of the comforts of home. Luxurious bedding and decor comes standard, and our rooms include amenities like a separate seating area from the bedroom, free wireless high-speed Internet access, 32" flat-screen TV with entertainment system, microwave, coffeemaker, refrigerator, hairdryer, iron & board, and much more. With its modern decor and convenient amenities, the La Quinta Inn & Suites Elkview provides a warm and welcoming atmosphere sure to please business and leisure travelers alike. We offer an on-site fitness center, indoor swimming pool which is open from 8am to 11pm. ... more   less 
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Also Known As:
Country Inn Elkview
Elkview Country Inn

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