rude from the very beginning... they will give the keys of your room to perfect strangers... tell them it is their room.... and u will never know about it.... at least that is what happened to me when my son and i were exhausted and unloaded the car after a long trip... entered our room only to find the possessions of someone else all over the room... i called the front desk, and the lady at the desk never apologized, instead, she acted annoyed by the fact i was calling her about the incident( nevermind the uncomfortable feeling of sitting inside someone else's room) she said i would have to come get the other key, and that it was a simple easy mistake to make, as if it happens all the time, she never apologized, and didn't help us with our luggage... it was terrible service, no matter how beautiful the scenery,,, or delicious the food,... the people at the front desk have never heard of customer first service in their life.... it is quite disappointing...
- Official Description (provided by the hotel):
- The new management of Graceland invites you to come and see how we've changed, and want you to know that we look forward to accommodating all of our guests and their unique lodging and dining needs. Graceland Inn, the former summer residence of West Virginia's first Democratic US Senator, Henry Gassaway Davis, is on the National Historic Landmarks Register. In 1996 the restoration of Graceland Inn was complete and opened to the public as an Historic Country Inn with a full-service restaurant. The main purpose for restoring the mansion and developing an Inn, Restaurant, and Conference Center was to create a dynamic learning lab for Davis & Elkins Hospitality and Tourism students. All rooms in Graceland Inn are furnished with antiques or Victorian reproductions. Each room has a private bath, individual climate controls, a television, and complimentary wireless internet access. Large rooms have marble lined bathrooms, and one room is equipped for handicap access. An elevator is available. The facility is completely smoke free. We also offer complimentary continental breakfast for all guests. Graceland also features a Conference Center with more traditional style hotel rooms with modern amenities and conferencing facilities. We also offer meeting and banquet space at our sister mansion, Halliehurst. The restaurant is located on the first floor of Graceland. We have four elegant dining areas, and each room's decor has its own character. In the summer months you can dine on our Veranda that overlooks the beautiful town of Elkins. The Graceland Restaurant is open to the public for lunch Wednesday-Friday from 11:00am to 2:00pm (Tuesday lunches in the summer), dinner Tuesday-Saturday from 5:30pm to 9:00pm and for Sunday Brunch 11:00am to 2:00pm. We look forward to serving you. ... more less
- Also Known As:
- Graceland Hotel Elkins
- Graceland Inn And Conference Center