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“Very BAD Hotel”

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Super 8 Dunbar/Charleston Area
Ranked #1 of 2 Hotels in Dunbar
Reviewed September 30, 2013

The Super 8 Dunbar Charlston is one of the worst that I have ever stayed at. There is only 1 entrance to the hotel and parking is abysmal. When we arrived the entrance was blocked by people sitting on the front steps smoking. Then we took the stairs to the 3rd floor (No Elevator.) When we arrived in our room at 10PM there was loud music coming from a truck in the hotel parking lot outside where people were drinking and hanging out. When we took our shoes off we noticed that the carpet in the whole room was soaking wet! During the course of our trip we stayed in all super 8 hotels. We notice a huge variation in them. We will be looking at other lodging in the future.

  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with Super 8
Thank Anthony F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Super 8 Dunbar/Charleston Area, responded to this reviewResponded October 1, 2013

I'm sorry we didn't meet your expectations. Our building is approximately 25 years old and was remodeled in August 2012, but it does not have all the features a newer building may. Our carpet was professionally cleaned within the last week so it is likely that is the reason the entire room had a dampness on the floor. I did not expect it to still be wet that late in the evening. We will make adjustments in the future so they can dry thoroughly. As with all hotels, especially economy chains, we host guests from all walks of life, from the business person or family stopping along the way, to the construction worker in town for months on end. You are welcome to call the front desk any time day or night and we would have been glad to ask them to turn down the music so as not to disturb other guests.

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349 - 355 of 449 reviews

Reviewed September 20, 2013 via mobile

This motel has been newly remodeled. It is clean and offers an adequate breakfast. Close to several fast food places. No elevator. Safe place to stay if traveling alone. Close to interstate. It is not a resort hotel but good place to stay for the money.

  • Stayed: September 2013
    • Value
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Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Super 8 Dunbar/Charleston Area, responded to this reviewResponded September 23, 2013

Thanks for the positive comments. I am glad to hear our hotel met your standards and your stay was satisfactory. We hope to have you as our guest again in the future.

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Reviewed September 17, 2013

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
Thank Joshua S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dale S, General Manager at Super 8 Dunbar/Charleston Area, responded to this reviewResponded September 23, 2013

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Reviewed September 17, 2013

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Super 8
Thank Wayne N
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dale S, General Manager at Super 8 Dunbar/Charleston Area, responded to this reviewResponded September 23, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 8, 2013

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Super 8
Thank Thomas D
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dale S, General Manager at Super 8 Dunbar/Charleston Area, responded to this reviewResponded September 23, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 6, 2013

The shower did not look like it had been cleaned. The whole hotel was a little out-dated, and the breakfast was extremely basic.

  • Stayed: September 2013, traveled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale S, General Manager at Super 8 Dunbar/Charleston Area, responded to this reviewResponded September 23, 2013

I'm sorry our hotel wasn't up to your expectations. In August of last year we renovated the interior of the property.

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Reviewed September 4, 2013

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8
Thank Yellow76
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Dale S, General Manager at Super 8 Dunbar/Charleston Area, responded to this reviewResponded September 23, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Super 8 Dunbar/Charleston Area

Address: 911 Dunbar Ave, Dunbar, WV 25064-3126
Phone Number:
Location: United States > West Virginia > Dunbar
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Dunbar
Price Range: $66 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Dunbar/Charleston Area 2*
Number of rooms: 61
Official Description (provided by the hotel):
Welcome to our newly renovated Super 8 Dunbar / Charleston Area hotel, conveniently located off Interstate 64 near Mardi Gras Casino & Resort. Our completely non-smoking hotel in Dunbar offers easy access to Charleston-area attractions as well as amenities like free parking for your truck, bus or RV. Sleep well on brand new bedding and pillow-top mattresses in your newly renovated guest room, and start your day off right with free SuperStart continental breakfast. Check on local events or catch up on work with free Wi-Fi, available throughout our pet-friendly Dunbar hotel. We offer guest laundry facilities for your convenience, as well as handicapped-accessible rooms. Kids 17 and under stay free with an adult. ... more   less 
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Also Known As:
Super 8 Dunbar/Charleston Hotel Dunbar
Super Eight Dunbar
Dunbar Super Eight
Dunbar Super 8

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