We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“One night on the road” 4 of 5 bubbles
Review of Holiday Inn Express Cross Lanes

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Holiday Inn Express Cross Lanes
Ranked #2 of 4 Hotels in Cross Lanes
Certificate of Excellence
Grand Rapids, MI
Level Contributor
127 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“One night on the road”
4 of 5 bubbles Reviewed August 30, 2014

Stayed one night on our way south. Check in was good and everyone was very helpful. Room was clean and up to date with décor. Very comfortable. Gambling is near by if you are interested.
Breakfast had lots of variety and always plentiful. Would stay again.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank shivergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

113 reviews from our community

Traveler rating
    73
    24
    9
    3
    4
See reviews for
34
29
4
28
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Virginia
Level Contributor
347 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 bubbles Reviewed August 29, 2014

This is a decent Holiday Inn Express. It's very conveniently located to the interstate, though Google Maps is a bit confused on the location. Just keep your eyes peeled for a Holiday Inn the last quarter-mile, and don't listen to your GPS.

Restaurant selection nearby is mostly ho-hum chains, though there is a good Mexican place up the hill. Restaurants are generally not walkable distance/terrain.

This place certainly won't blow you away as it has some reviewers. If you frequently stay in hotels, you'll probably say to yourself- "This is a normal hotel experience." No major complaints, no major compliments.

Breakfast was fine. Check-in/out was fine. Sleep was fine.

Two minor complaints- our door was difficult to open as the frame or lock was a bit warped. Also, there was no bottle opener in the room.

Room Tip: Not a very scenic area, so no room is better than another. I would avoid first floor for noise issue...
See more room tips
  • Stayed August 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank manilapacman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 15, 2014 via mobile

I stayed here with family on the way to Virginia. This is a newly opened HIE and check in at the desk was easy. The two queen junior suite was very clean and spacious, and the bathroom décor was nice. Breakfast was good and the hostess serving food was friendly.

Stayed August 2014
Helpful?
1 Thank Jordan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gastonia, North Carolina
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 6, 2014

I had to work in the Charleston area for a few weeks. The first hotel I stayed out was bad. so I went to the Holiday inn near by it was like from night to day. the room was clean and the staff was outstanding. The snack at night was nice most hotels don't this its was nice way to say thanks. I did not eat Breakfast most of the time but they gave me some stuff to go.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas
Level Contributor
195 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed July 16, 2014

We stayed at this new Holiday Inn Expess on our way back to KC. We went to check in. The clerk told us that if we wanted our vehicle on surveillance camera to park in a certain area...that kinda struck us as odd. We checked in and went to get a bite in the surrounding area and there were signs everywhere saying that they were not responsible for stolen items out of vehicles....now we are getting concerned. Checked on crime rate for Charleston and behold...it is high! Wonderful. So we parked as instructed just in case...the room was clean the had free beer at 7:30. That was nice. Breakfast was a little lacking. French toast was a rock. Pancake machine down. Inside of hard boiled egg raw... Besides constantly worried about my car..it was a pretty good stay. Being from out of town, I can only rely on what the locals tell me.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ssheilmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Falls, Iowa
Level Contributor
7 reviews
4 hotel reviews
4 of 5 bubbles Reviewed June 23, 2014

Excellent check-in and check out, friendly, helpful and knowledgeable staff, also the room was very nice and with an average price for the area. Carpet could have been vacuumed better otherwise a nice clean room, the beds were just ok comfort wise, both had a very soft mattress. This is a newer hotel that sets off the highway and does not have a lighted sign yet so a little hard to see entrance. Good breakfast items with friendly and attentive staff, several restaurants are nearby. Would stay here again, and recommend to others.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 337fredj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
159 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

Really this hotel staff made the stay great. We were pleasantly greeted followed up by a happy hour in the breakfast area to relax. The next morning the lady serving breakfast did an unbelievable job keeping up with a large group of people having breakfast. She was very friendly. The rooms were very nice and as mentioned very contemporary/modern in design. My one complaint which the front desk attempted to address was lots of long black hair in the bathroom. Otherwise, everything was neat, dusted, and clean.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sonnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Cross Lanes
0.1 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#1 of 4 in Cross Lanes
4.5 of 5 bubbles 244 reviews
0.4 mi away
Wyndham Garden Cross Lanes Charleston
1.0 mi away
Mardi Gras Casino & Resort
Show Prices
Show Prices
Show Prices
6.5 mi away
Holiday Inn & Suites Charleston West
7.6 mi away
Hampton Inn Charleston - Southridge
6.4 mi away
Wingate by Wyndham Charleston
Wingate by Wyndham Charleston
#1 of 3 in South Charleston
4.0 of 5 bubbles 898 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Cross Lanes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Cross Lanes

Property: Holiday Inn Express Cross Lanes
Address: 410 New Goff Mountain Rd, Cross Lanes, WV 25313-1447
Phone Number:
Location: United States > West Virginia > Cross Lanes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Cross Lanes
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Cross Lanes 2.5*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Travelocity, Hotels.com and Priceline so you can book your Holiday Inn Express Cross Lanes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing