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Sleep Inn & Suites
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Reviews (273)
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All reviewscracker barrelcookiesbreadsticksmardi gras casinochoice hotelsusa todaycleanest hotelsfreshly popped popcornsocial hourwv areagreat place to stayyogurtqueen roomhave stayed here several timesbeds were very comfortableexcellent staywest virginia
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204 - 209 of 273 reviews
Reviewed April 23, 2013

One night on the way to Lexington from the east coast, and it was a great stay. Pretty much in the parking lot of a Cracker Barrel and less than a 3 minute drive to the casino. Rooms were clean and new and breakfast was good.

  • Stayed: April 2013, traveled with family
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Thank sensfan878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this reviewResponded May 25, 2013

Dear sensfan878,
Everyone here at the Sleep Inn thanks you for your kind comments! We hope to serve you again in the future!
Take care,
Angela Harding ~ General Manager ~ sleepinncl@aol.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

I reserved two rooms at this hotel for my wife and I and another couple of our friends. I had read the reviews on trip advisor and prayed that it lived up to my expectations. The hotel was very clean from the lobby to the rooms. They had very comfortable beds and slept well in them. The check in personnel was excellent and I wish I could remember his name, but he was more than helpful and answered all of the questions we had about the Casino just up the road. The breakfast was actually better than expected, with waffles, french toast, 4 different types of juice, cereal, scrambled eggs, sausage, hard boiled eggs, yogurt, cheese, biscuits and more. If we return to the casino in the future we will definitely stay at this hotel again.

  • Stayed: April 2013, traveled with friends
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Thank ChrisinVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this reviewResponded May 25, 2013

Dear ChrisinVA,
We appreciate you taking the time to share your experience with us! We look forward to seeing you again!
Kind regards,
Angela Harding ~ General Manager ~ sleepinncl@aol.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2013

This hotel is perfect for business or pleasure if you are going to the race-track/casino (1/2 mile away). The hotel has been recently remodeled with a fresh modern look and very comfortable beds.

If you have kids, the indoor pool is very nice and if you like to work-out they have a great exercise room.

The rooms are very quiet and the hotel is immaculate. The breakfast buffet is one of the nicest I have seen for a hotel in this price range. It is set up to accommodate several different cultures from american to the Asian nationality.

Two of the things that are best about the hotel

1.) Staff- The staff is super friendly and helpful if you want to know more about the area

2.) The location- It is 15 miles out of Charleston making it perfect if you do not want to stay in town AND there are a lot of restaurants around the hotel as well as the Casio/Racetrack located less than 1/2 mile away.

  • Stayed: April 2013, traveled on business
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Thank LoriMacc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this reviewResponded May 25, 2013

Dear LoriMacc,
Thank you for the compliments! We will be sure to share them with the staff!
Hope to see you again soon!
Sincerely,
Angela Harding ~ General Manager ~ sleepinncl@aol.com

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Reviewed April 20, 2013

This is a newly remodeled and smoke free motel. Since a smoker requested and got a room near entrance so I could enjoy my smoke. The Casino provides shuttle service from motel to Dog Track/Casino. Breakfast is good, but small dining area. This location does privide USA Today and local paper, both of which I enjoy.

There is a Cracker Barrel with-in walking distance.

  • Stayed: March 2013, traveled as a couple
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Thank Johnironton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this reviewResponded May 16, 2013

Dear Johnironton,
Thank you for taking the time to write a review about our Sleep Inn!
We do have extra seating for the Breakfast Area, a small room right off of the Breakfast Area. We will try to do better making sure people find it.
Thank you for choosing our Sleep Inn and we look forward to seeing you again soon!
Sincerely,
Angela Harding ~ General Manager ~ SleepInnCL@aol.com

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Reviewed March 23, 2013

We have traveled across the US in business for twenty-five years. We stayed at the Sleep Inn and Suites for four nights and it rates at the top of the hundreds of motels where we have stayed. You can't "beat the service" of the staff. The pool is beautiful and well kept. The motel is very clean and upgraded. When back in the area, we will be back at the Sleep Inn & Suites in Cross Lanes!! Thank you Staff for taking such good care of us!

  • Stayed: March 2013, traveled on business
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Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnandSuites, General Manager at Sleep Inn & Suites, responded to this reviewResponded April 7, 2013

Hi Sandra W,

Thank you so much from everyone here! We appreciate you sharing your experience with us! Looking forward to seeing you again soon!

Take care,
Angela Harding ~ General Manager ~ sleepinncl@aol.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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