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“Great family weekend Getaway!”

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Wyndham Garden Hotel Cross Lanes Charleston
Ranked #2 of 4 Hotels in Cross Lanes
Reviewed January 6, 2013 via mobile

We just left this hotel today at noon. This hotel was great from the get-go. I called to notify we were arriving after midnight and they had no problem with it. We arrived at midnight and the night clerk was Sharon. She was so nice and informative. She was very pleasant. We stayed two nights and it was great. My family enjoyed the pool, the weight room and hot tub. Breakfast was very filling. We can't wait to return to this Comfort Inn. The housekeepers and other employees were also very friendly and a joy to talk to.

  • Stayed: January 2013
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Thank partygirl602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather P, VP of Sales & Marketing at Wyndham Garden Hotel Cross Lanes Charleston, responded to this reviewResponded January 8, 2013

It is wonderful to hear you enjoyed your stay so much! Thank you for taking the time to share your experience with everyone and for providing the name of the employee that helped make your stay so memorable.
We look forward to seeing you again soon!

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289 - 295 of 347 reviews

Reviewed January 3, 2013

Room was clean, Breakfast was good, eggs sausage and bisquit and gravey along with the regular waffle iron and cerial etc., there is a Casino with a dog race track nearby and it has a shuttle if you don't have transportation. Several resturants and walmart close by. Easy access to the highways. It is a few miles from Yeager field if you are flying in as I did. It has a bar that serves some food. Overall a good stay here.

Room Tip: No particular room tips here, it is a long row of rooms so if you get one at the end you have a litt...
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  • Stayed: January 2013, traveled on business
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Thank MoMan43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather P, VP of Sales & Marketing at Wyndham Garden Hotel Cross Lanes Charleston, responded to this reviewResponded January 5, 2013

Thank you for the feedback. It is good to know you enjoyed your recent stay with us and felt we have a convenient location!
Please be sure to visit us again soon!

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Reviewed December 23, 2012

Everything about our stay was excellent. Curtis was an excellent host and everyone on the staff was so kind. My room was very clean and comfortable. Thank you all for making an out of state guest feel so welcome! The breakfast was amazing as well.

  • Stayed: August 2012
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Thank CameoMama29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather P, VP of Sales & Marketing at Wyndham Garden Hotel Cross Lanes Charleston, responded to this reviewResponded December 27, 2012

Wow! We are so pleased to hear that you enjoyed your stay with us and Curtis was so helpful! Thank you for sharing your experience with everyone. Please be sure to stay with us again in the future.

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Reviewed December 13, 2012

I was pleasantly surprised by this Comfort Inn, having been disappointed so many times over the years. It is clean, well maintained, convenient access from Interstate. Staff was friendly and helpful. Traveling through this area many times over the past 25 years and using it as an overnight half-way stopping point, I have now found my favorite place. Far above all 2-star and most 3-star hotels in the area, it was a great value I picked up using a bid site for my reservation. I would recommend this hotel for short stays. Great breakfast too!!

Room Tip: Had no road noise on the south side.
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  • Stayed: December 2012, traveled with family
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Thank LaserDean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather P, VP of Sales & Marketing at Wyndham Garden Hotel Cross Lanes Charleston, responded to this reviewResponded December 27, 2012

We are so pleased to hear you had such a wonderful stay and will be visiting us again in the future! Please let us know if we can ever do anything to make your stay even better.

Thank you very much for the feedback.

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Reviewed December 11, 2012

From the minute I entered this hotel 12/6/2012 until I left the next day, I was made to feel at home by front desk, restaurant (breakfast), and housekeeping staff.

The breakfast included in my room rate was superb - plenty of hot and cold choices.

The breakfast room and my sleeping room were spotless.

I stayed at three hotels in three different cities on this trip and this hotel was by far the best value for the price.

I'd definitely stay there again.

  • Stayed: December 2012, traveled with friends
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Thank TomBerry800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather P, VP of Sales & Marketing at Wyndham Garden Hotel Cross Lanes Charleston, responded to this reviewResponded December 13, 2012

Hi Tom,

Thank you so much for sharing this wonderful review! We greatly appreciate you taking the time to share your experience with everyone and we are very pleased that you enjoyed your stay so immensely.

We hope to see you again soon. Take care & safe travels!

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Reviewed December 6, 2012

The staff was very courteous and informative upon our arrival. Recommended a restaurant for us, told us where everything was. The room was very clean, had everything we needed and most importantly had a great sleep. We had a very good time in the Lazy Dog Saloon.

  • Stayed: December 2012, traveled as a couple
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Thank wendy a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather P, VP of Sales & Marketing at Wyndham Garden Hotel Cross Lanes Charleston, responded to this reviewResponded December 7, 2012

Wendy,

Thank you very much for the kind words and sharing your experience with everyone! We love hearing that guests had a good nights sleep - we understand how important this is to anyone traveling. Please be sure to stay with us again in the future! =)

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Reviewed November 29, 2012

Its nothing special, just a run of the mill chain hotel. Comfortable beds, nice staff. They have a bar on the first floor so make sure you stay upstairs unless you enjoy loud drunk idiots keeping you up all night...

Room Tip: Don't stay on the first floor, the noise from the bar will keep you up all night.
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  • Stayed: November 2012, traveled on business
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Thank erickiltz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather P, VP of Sales & Marketing at Wyndham Garden Hotel Cross Lanes Charleston, responded to this reviewResponded November 30, 2012

Hello Eric! First, thank you for taking the time to provide this helpful feedback - we certainly appreciate it. It is nice to hear that you enjoyed our beds and hotel location. Of course, it is disappointing to us that your stay was not perfect and that you experienced an above average noise level. I understand how important a good night’s sleep can be, so I take this issue very seriously. I will speak with our Owner and GM and see what (not if) something can be done about this issue. As a team, we will see to it that this issue receives our full attention.

Please consider staying with us again in the future - we would love to have you back!

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Additional Information about Wyndham Garden Hotel Cross Lanes Charleston

Address: 102 Racer Dr, Cross Lanes, WV 25313-1472 (Formerly Comfort Inn Charleston)
Phone Number:
Location: United States > West Virginia > Cross Lanes
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Cross Lanes
Price Range: $87 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wyndham Garden Hotel Cross Lanes Charleston 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
Located next to Mardi Gras Casino in Cross Lanes, WV near Charleston, WV, we offer a 100% non-smoking hotel with a shopping center, theater, dining and attractions. We have 136 rooms, a Large Tropical Indoor Pool with Waterfall, Spa, Sauna, an Outdoor Pool, plus Fitness Center, Business Center with three computers with High-Speed Internet, and don't forget the Garden Grille our full service restaurant just off our large lobby with fireplace. Breakfast buffet available. We also offer some unique services and features you may not find at every hotel, such as: Fully stocked Sundry Room, Guest Laundry, and a Picnic Area with grill . From the moment you arrive at Wyndham Garden, we want you to relax and feel at home. Our helpful staff is there to welcome you and fulfill even the unexpressed wishes and needs of our guest. ... more   less 
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Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn

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