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“Overnight stay”
4 of 5 bubbles Review of Hilton Garden Inn

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Hilton Garden Inn
Ranked #1 of 3 Hotels in Clarksburg
Certificate of Excellence
Oakville, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Overnight stay”
4 of 5 bubbles Reviewed September 17, 2013

We were driving from Charleston, South Carolina on our way back to Ontario, Canada, and found this hotel in the tour book. We arrived around midnight. I had called earlier and the hotel staff was very pleasant and helpful. The check in was speedy. This hotel is conveniently located off the Interstate, and the room is spacious and nicely furnished, and the area safe. I would definitely recommend it.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank mlevy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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407 reviews from our community

Traveler rating
    243
    106
    37
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    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Severn, MD
2 reviews
5 of 5 bubbles Reviewed September 17, 2013

These folks are first rate. They truly make you feel as though you are THE most important guest in the hotel. All team members are very pleasant and as helpful as they can be. I will return to this hotel. I look forward to my next visit.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Johnny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMCKBGI, Front Office Manager at Hilton Garden Inn, responded to this review, October 16, 2013
I want to personally thank you for your most recent stay at the Hilton Garden Inn Clarksburg! I am please to know that you had an enjoyable stay while you were here. We take our guest satisfaction and the feedback that you provide us very seriously. This gives us the training tools to make sure that we do our best, each and every time!
Once again, thank you for choosing the Hilton Garden Inn and we look forward to seeing you in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 12, 2013

Exactly what I would expect from a Hilton which is why I booked my stay here. Beautiful lobby, quick and easy check in. Room was spotless , comfortable beds, linens. Quiet room, couldn't hear anyone else. Yes . You pay a little more but we had a good night's sleep which made our next travel day much easier.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clive B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Herndon, Virginia
Level Contributor
396 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 bubbles Reviewed September 9, 2013

We always stay at the HGI when in Clarksburg which is about once or twice a year. This trip was everything we expected. The staff is always pleasant and Lane actually remembers my name from visit to visit. The rooms are always spotless and comfortable with upscale linens. The cookies in the lobby are always a nice touch. We love the outdoor patio where we spend most of our time when at the hotel. This trip the only down side was that the patio was very dirty, littered with cigarette butts and the tables were dirty. We cleaned our table. I was actually tempted to ask for a vacuum cleaner to clean up the cigarettes. We didn't eat at the restaurant or order room service this trip, but I can tell you from past experience that the mac and cheese is wonderful.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pletzkeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Plains, Maryland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

I have stayed at this property several times - really nice facilities, very clean, organized and well maintained. Ordinarily, all of my visits are ***** 5 Stars *****, this past visit (8/31) the hotel was excellent (as usual), the restaurant however, was a bit lack luster. Under staffed for any form of a rush - under prepared on food. Not a reason to avoid a stay - just a a little insight.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank BillW-WhitePlains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
Level Contributor
182 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed September 2, 2013

I've stayed here several times when visiting the Italian Heritage Festival. Great staff and the place is immaculate. Beds are comfy with soft linens and pillows. They have a nice courtyard off the bar area with tables and chairs. I just wish they would clean up the cigarette butts that messy smokers leave behind on the ground. Or give them ashtrays so they won't be such slobs.

They have a van that will drop off and pick up from local places, allowing you to enjoy the local restaurants and safely have an adult beverage. The food in the cafe is good and the macaroni and cheese is the best. And they put out cookies in the evenings except on weekends :(

My own quibble is that the kleenex is like sandpaper.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Virginiabellarella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 20, 2013

The hotel was clean and comfortable. It was convenient to local shopping and restaurants. I was welcomed as a rewards member and was offered complimentary water. I enjoyed the chair in the room as an alternative to sitting on the bed.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ucancallmead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn

Property: Hilton Garden Inn
Address: 606 Emily Drive, Clarksburg, WV 26301
Phone Number:
Location: United States > West Virginia > Clarksburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Clarksburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn 3*
Number of rooms: 112
Official Description (provided by the hotel):
With easy access to I-79, the Hilton Garden Inn Clarksburg is a perfect choice for business and pleasure travel. Tucked into the Appalachian Valley in Clarksburg, WV, within walking distance of the New Point shopping area, the Hilton Garden Inn Clarksburg provides easy access to several shopping and dining options. From complimentary Wi-Fi and business center to the indoor pool, fitness center, and on-site restaurant and bar, enjoy many of the comforts of home during your stay. ... more   less 
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Also Known As:
Hilton Garden Hotel Clarksburg
Hilton Garden Inn Clarksburg
Hilton Clarksburg
Clarksburg Hilton Garden Inn

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