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“Wonderful Staff” 4 of 5 bubbles
Review of Hilton Garden Inn

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Hilton Garden Inn
Ranked #1 of 3 Hotels in Clarksburg
Certificate of Excellence
Herndon, Virginia
Level Contributor
396 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
“Wonderful Staff”
4 of 5 bubbles Reviewed September 9, 2013

We always stay at the HGI when in Clarksburg which is about once or twice a year. This trip was everything we expected. The staff is always pleasant and Lane actually remembers my name from visit to visit. The rooms are always spotless and comfortable with upscale linens. The cookies in the lobby are always a nice touch. We love the outdoor patio where we spend most of our time when at the hotel. This trip the only down side was that the patio was very dirty, littered with cigarette butts and the tables were dirty. We cleaned our table. I was actually tempted to ask for a vacuum cleaner to clean up the cigarettes. We didn't eat at the restaurant or order room service this trip, but I can tell you from past experience that the mac and cheese is wonderful.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pletzkeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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398 reviews from our community

Traveler rating
    241
    105
    36
    11
    5
See reviews for
125
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
White Plains, Maryland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

I have stayed at this property several times - really nice facilities, very clean, organized and well maintained. Ordinarily, all of my visits are ***** 5 Stars *****, this past visit (8/31) the hotel was excellent (as usual), the restaurant however, was a bit lack luster. Under staffed for any form of a rush - under prepared on food. Not a reason to avoid a stay - just a a little insight.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank BillW-WhitePlains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
Level Contributor
182 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed September 2, 2013

I've stayed here several times when visiting the Italian Heritage Festival. Great staff and the place is immaculate. Beds are comfy with soft linens and pillows. They have a nice courtyard off the bar area with tables and chairs. I just wish they would clean up the cigarette butts that messy smokers leave behind on the ground. Or give them ashtrays so they won't be such slobs.

They have a van that will drop off and pick up from local places, allowing you to enjoy the local restaurants and safely have an adult beverage. The food in the cafe is good and the macaroni and cheese is the best. And they put out cookies in the evenings except on weekends :(

My own quibble is that the kleenex is like sandpaper.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Virginiabellarella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 20, 2013

The hotel was clean and comfortable. It was convenient to local shopping and restaurants. I was welcomed as a rewards member and was offered complimentary water. I enjoyed the chair in the room as an alternative to sitting on the bed.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ucancallmead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United States
1 review
5 of 5 bubbles Reviewed August 15, 2013

We found a very clean room that was very spacious and contained a lovely desk and refrigerator and microwave. My husband and I liked having an easy to use internet connection. We felt quite pampered in the huge shower stall. We were quite comfortable and would stay there again.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Old Fort, North Carolina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 6, 2013

Very nice hotel. Beds were a little worn down, but otherwise, everything was very nice. I miss having a balcony, but it seems like you can't find one at any hotel anymore. I would stay here again if I had to come back to this area in WV.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ashley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

Having had a great experience at a Hilton Garden Inn in Orlando, we didn't hesitate to pull into this Hilton Garden Inn in Clarksburg, West Virginia at 10 p.m. on a Sunday night. We got one of the last rooms available, which was designed for disabled people, which we are not. The room was quite spacious and clean and we got a good night's rest with no hallway noise. The next morning, we dined in the breakfast area, which had large tables, comfy chairs, a good variety of things to eat and made to order hot breakfast. My only disappointment was that the breakfast was not included in the room price as it was in Orlando. But even with paying for breakfast, I found this hotel to be a good value and the staff very friendly. I would definitely stay there again.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Suzannergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn

Property: Hilton Garden Inn
Address: 606 Emily Drive, Clarksburg, WV 26301
Phone Number:
Location: United States > West Virginia > Clarksburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Clarksburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn 3*
Number of rooms: 112
Official Description (provided by the hotel):
With easy access to I-79, the Hilton Garden Inn Clarksburg is a perfect choice for business and pleasure travel. Tucked into the Appalachian Valley in Clarksburg, WV, within walking distance of the New Point shopping area, the Hilton Garden Inn Clarksburg provides easy access to several shopping and dining options. From complimentary Wi-Fi and business center to the indoor pool, fitness center, and on-site restaurant and bar, enjoy many of the comforts of home during your stay. ... more   less 
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Also Known As:
Hilton Garden Hotel Clarksburg
Hilton Garden Inn Clarksburg
Hilton Clarksburg
Clarksburg Hilton Garden Inn

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